Sr Administrator (Support & Operations)
Chennai · Director
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Job description
Job Summary
Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer
Role Overview
We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements.
Key Responsibilities
1. Hybrid Identity Ownership
-
Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)
-
Design, implement, and optimize identity synchronization and authentication mechanisms
-
Ensure high availability and resilience of identity services
2. Expert-Level Troubleshooting & RCA
-
Act as the highest escalation point (L3.2/SME) for critical identity issues
-
Lead troubleshooting of:
-
Complex Azure AD Connect / sync failures
-
Advanced authentication issues (SSO, MFA, federation)
-
AD replication, trust, and connectivity issues
-
Perform deep Root Cause Analysis (RCA) and implement permanent fixes
3. Identity Architecture & Security
-
Provide guidance on:
-
Identity architecture design & best practices
-
Zero Trust implementation
-
Conditional Access, Identity Protection, PIM strategies
-
Drive improvements in identity security posture and compliance
4. Automation & Innovation
-
Develop advanced automation using PowerShell, Azure Automation, Graph API
-
Lead initiatives to optimize identity operations and reduce manual effort
-
Build reusable scripts/tools for monitoring, reporting, and provisioning
5. Governance & Strategy
-
Define and enforce identity governance standards, policies, and SOPs
-
Participate in design reviews, audits, and transformation initiatives
-
Ensure compliance with enterprise security and regulatory requirements
6. Collaboration & Leadership
-
Work with cross-functional teams (Security, Cloud, Network, Apps)
-
Provide technical mentoring to L2/L3 engineers
-
Support application onboarding, federation, and SSO integration strategies
Required Skills
-
Deep expertise in:
-
Azure AD (Entra ID) – advanced/architect level
-
Active Directory (AD DS, GPO, replication, trusts)
-
Azure AD Connect / Entra Connect (advanced troubleshooting)
-
Strong experience with:
-
SSO (SAML, OAuth, OIDC), MFA, Conditional Access
-
Federation (ADFS – strong preferred)
-
Advanced PowerShell & automation skills
-
Strong knowledge of identity security & Zero Trust principles
Experience
-
8–12+ years of IT experience
-
Minimum 5–7 years in Hybrid Identity / Azure AD roles
-
Experience in large enterprise / global environments
Preferred Skills
-
Expertise in:
-
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)
-
Intune / Endpoint Manager
-
Knowledge of:
-
Azure architecture and networking basics
-
ITIL processes & service governance
Certifications (Highly Preferred)
-
SC-300 – Identity & Access Administrator
-
AZ-104 – Azure Administrator
-
AZ-305 – Azure Solutions Architect (added advantage)
-
ITIL Foundation
Key Expectations
-
Provide technical leadership and SME support
-
Ensure stability, scalability, and security of identity services
-
Drive automation, transformation, and continuous improvement initiatives
-
Minimize recurring incidents through proactive RCA and design improvements
Key Responsibilities
Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer
Role Overview
We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements.
Key Responsibilities
1. Hybrid Identity Ownership
-
Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)
-
Design, implement, and optimize identity synchronization and authentication mechanisms
-
Ensure high availability and resilience of identity services
2. Expert-Level Troubleshooting & RCA
-
Act as the highest escalation point (L3.2/SME) for critical identity issues
-
Lead troubleshooting of:
-
Complex Azure AD Connect / sync failures
-
Advanced authentication issues (SSO, MFA, federation)
-
AD replication, trust, and connectivity issues
-
Perform deep Root Cause Analysis (RCA) and implement permanent fixes
3. Identity Architecture & Security
-
Provide guidance on:
-
Identity architecture design & best practices
-
Zero Trust implementation
-
Conditional Access, Identity Protection, PIM strategies
-
Drive improvements in identity security posture and compliance
4. Automation & Innovation
-
Develop advanced automation using PowerShell, Azure Automation, Graph API
-
Lead initiatives to optimize identity operations and reduce manual effort
-
Build reusable scripts/tools for monitoring, reporting, and provisioning
5. Governance & Strategy
-
Define and enforce identity governance standards, policies, and SOPs
-
Participate in design reviews, audits, and transformation initiatives
-
Ensure compliance with enterprise security and regulatory requirements
6. Collaboration & Leadership
-
Work with cross-functional teams (Security, Cloud, Network, Apps)
-
Provide technical mentoring to L2/L3 engineers
-
Support application onboarding, federation, and SSO integration strategies
Required Skills
-
Deep expertise in:
-
Azure AD (Entra ID) – advanced/architect level
-
Active Directory (AD DS, GPO, replication, trusts)
-
Azure AD Connect / Entra Connect (advanced troubleshooting)
-
Strong experience with:
-
SSO (SAML, OAuth, OIDC), MFA, Conditional Access
-
Federation (ADFS – strong preferred)
-
Advanced PowerShell & automation skills
-
Strong knowledge of identity security & Zero Trust principles
Experience
-
8–12+ years of IT experience
-
Minimum 5–7 years in Hybrid Identity / Azure AD roles
-
Experience in large enterprise / global environments
Preferred Skills
-
Expertise in:
-
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)
-
Intune / Endpoint Manager
-
Knowledge of:
-
Azure architecture and networking basics
-
ITIL processes & service governance
Certifications (Highly Preferred)
-
SC-300 – Identity & Access Administrator
-
AZ-104 – Azure Administrator
-
AZ-305 – Azure Solutions Architect (added advantage)
-
ITIL Foundation
Key Expectations
-
Provide technical leadership and SME support
-
Ensure stability, scalability, and security of identity services
-
Drive automation, transformation, and continuous improvement initiatives
-
Minimize recurring incidents through proactive RCA and design improvements
Skill Requirements
Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer
Role Overview
We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements.
Key Responsibilities
1. Hybrid Identity Ownership
-
Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)
-
Design, implement, and optimize identity synchronization and authentication mechanisms
-
Ensure high availability and resilience of identity services
2. Expert-Level Troubleshooting & RCA
-
Act as the highest escalation point (L3.2/SME) for critical identity issues
-
Lead troubleshooting of:
-
Complex Azure AD Connect / sync failures
-
Advanced authentication issues (SSO, MFA, federation)
-
AD replication, trust, and connectivity issues
-
Perform deep Root Cause Analysis (RCA) and implement permanent fixes
3. Identity Architecture & Security
-
Provide guidance on:
-
Identity architecture design & best practices
-
Zero Trust implementation
-
Conditional Access, Identity Protection, PIM strategies
-
Drive improvements in identity security posture and compliance
4. Automation & Innovation
-
Develop advanced automation using PowerShell, Azure Automation, Graph API
-
Lead initiatives to optimize identity operations and reduce manual effort
-
Build reusable scripts/tools for monitoring, reporting, and provisioning
5. Governance & Strategy
-
Define and enforce identity governance standards, policies, and SOPs
-
Participate in design reviews, audits, and transformation initiatives
-
Ensure compliance with enterprise security and regulatory requirements
6. Collaboration & Leadership
-
Work with cross-functional teams (Security, Cloud, Network, Apps)
-
Provide technical mentoring to L2/L3 engineers
-
Support application onboarding, federation, and SSO integration strategies
Required Skills
-
Deep expertise in:
-
Azure AD (Entra ID) – advanced/architect level
-
Active Directory (AD DS, GPO, replication, trusts)
-
Azure AD Connect / Entra Connect (advanced troubleshooting)
-
Strong experience with:
-
SSO (SAML, OAuth, OIDC), MFA, Conditional Access
-
Federation (ADFS – strong preferred)
-
Advanced PowerShell & automation skills
-
Strong knowledge of identity security & Zero Trust principles
Experience
-
8–12+ years of IT experience
-
Minimum 5–7 years in Hybrid Identity / Azure AD roles
-
Experience in large enterprise / global environments
Preferred Skills
-
Expertise in:
-
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)
-
Intune / Endpoint Manager
-
Knowledge of:
-
Azure architecture and networking basics
-
ITIL processes & service governance
Certifications (Highly Preferred)
-
SC-300 – Identity & Access Administrator
-
AZ-104 – Azure Administrator
-
AZ-305 – Azure Solutions Architect (added advantage)
-
ITIL Foundation
Key Expectations
-
Provide technical leadership and SME support
-
Ensure stability, scalability, and security of identity services
-
Drive automation, transformation, and continuous improvement initiatives
-
Minimize recurring incidents through proactive RCA and design improvements
Other Requirements
Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer
Role Overview
We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements.
Key Responsibilities
1. Hybrid Identity Ownership
-
Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)
-
Design, implement, and optimize identity synchronization and authentication mechanisms
-
Ensure high availability and resilience of identity services
2. Expert-Level Troubleshooting & RCA
-
Act as the highest escalation point (L3.2/SME) for critical identity issues
-
Lead troubleshooting of:
-
Complex Azure AD Connect / sync failures
-
Advanced authentication issues (SSO, MFA, federation)
-
AD replication, trust, and connectivity issues
-
Perform deep Root Cause Analysis (RCA) and implement permanent fixes
3. Identity Architecture & Security
-
Provide guidance on:
-
Identity architecture design & best practices
-
Zero Trust implementation
-
Conditional Access, Identity Protection, PIM strategies
-
Drive improvements in identity security posture and compliance
4. Automation & Innovation
-
Develop advanced automation using PowerShell, Azure Automation, Graph API
-
Lead initiatives to optimize identity operations and reduce manual effort
-
Build reusable scripts/tools for monitoring, reporting, and provisioning
5. Governance & Strategy
-
Define and enforce identity governance standards, policies, and SOPs
-
Participate in design reviews, audits, and transformation initiatives
-
Ensure compliance with enterprise security and regulatory requirements
6. Collaboration & Leadership
-
Work with cross-functional teams (Security, Cloud, Network, Apps)
-
Provide technical mentoring to L2/L3 engineers
-
Support application onboarding, federation, and SSO integration strategies
Required Skills
-
Deep expertise in:
-
Azure AD (Entra ID) – advanced/architect level
-
Active Directory (AD DS, GPO, replication, trusts)
-
Azure AD Connect / Entra Connect (advanced troubleshooting)
-
Strong experience with:
-
SSO (SAML, OAuth, OIDC), MFA, Conditional Access
-
Federation (ADFS – strong preferred)
-
Advanced PowerShell & automation skills
-
Strong knowledge of identity security & Zero Trust principles
Experience
-
8–12+ years of IT experience
-
Minimum 5–7 years in Hybrid Identity / Azure AD roles
-
Experience in large enterprise / global environments
Preferred Skills
-
Expertise in:
-
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)
-
Intune / Endpoint Manager
-
Knowledge of:
-
Azure architecture and networking basics
-
ITIL processes & service governance
Certifications (Highly Preferred)
-
SC-300 – Identity & Access Administrator
-
AZ-104 – Azure Administrator
-
AZ-305 – Azure Solutions Architect (added advantage)
-
ITIL Foundation
Key Expectations
-
Provide technical leadership and SME support
-
Ensure stability, scalability, and security of identity services
-
Drive automation, transformation, and continuous improvement initiatives
-
Minimize recurring incidents through proactive RCA and design improvements
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