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HCLTech

Technical Architect

Chennai · Staff/Principal

Expect moderate competitionVerified listingPosted 24d ago

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Skills required

12 listed
Microsoft 365Agentic AISolution ArchitectureAPI ManagementMicrosoft AzureInnovation LeadershipWorkday (Software)JIRA+4 more
Microsoft 365Agentic AISolution ArchitectureAPI ManagementMicrosoft Azure

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Job description

Job Summary

A strategic technical leader who owns enterprise AI transformation initiatives using Moveworks and ServiceNow EmployeeWorks. The role defines architecture, governance, security, integration and scalable operating models while guiding executive stakeholders and delivery teams.

Key Responsibilities

  • Lead end-to-end Moveworks and employee experience transformation programs.
  • Define enterprise AI, conversational experience and integration architecture.
  • Establish governance, security, compliance and scalability frameworks.
  • Design multi-platform integrations across ServiceNow, SAP, Workday, Microsoft 365, Entra ID, Okta, Jira and Coupa.
  • Drive the Agentic AI roadmap, automation strategy and reusable solution patterns.
  • Lead architecture reviews, executive workshops and technical decision forums.
  • Build accelerators, reference architectures and delivery frameworks.
  • Lead continuous service improvement and value-realization programs.
  • Define and monitor deflection, CSAT, FCR, AHT and XLA success measures.
  • Support pre-sales, solutioning and large-scale transformation pursuits.

Skill Requirements

• Enterprise and solution architecture

• ServiceNow ITSM, HRSD and CSM

• Moveworks platform architecture

• Azure or AWS cloud architecture

• Advanced Agent Studio development

• Identity, security and access management

• AI governance and guardrails

• Enterprise API management

• RAG and LLM orchestration

• Data, analytics and observability

 

Other Requirements

ServiceNow CSA and CAD | CTA, CMA or ArchX credentials | CIS-HRSD and/or CIS-ITSM | Moveworks advanced certification | Microsoft Azure AI Engineer Associate (AI-102)

Practice and capability building. | Technical assurance and solution ownership. | Pre-sales advisory and executive engagement. | Innovation leadership and Agentic AI strategy. | Mentoring architects, consultants and developers.

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Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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