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HCLTech

Senior Administrator - Desk Side Services, AMT Asset Management Software

India · Senior

Good timing - competition is buildingVerified listingPosted 14d ago

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86Overall
64Skills
97Experience

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Window passed - posted 14d ago

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Skills required

4 listed
AMT Asset Management SoftwareMobile PhonesVendor ManagementPersonal Communications Service (PCS) Systems
AMT Asset Management SoftwareMobile PhonesVendor ManagementPersonal Communications Service (PCS) Systems

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Job description

Job Summary

Delivery and installation of desktop assets and peripherals to end users. Including swap/replacement of leased/owned PCs at PC end of life. Arranging shipment of equipment as necessary. Provide Desktop Incident Management support to users who are based in the office or working remotely. Build/image/configure PCs for deployment to users, following standard processes. Assist in moving users between office locations. Cabling, desktop configuration, patching, etc. Provide support of corporate mobile phones. Provide support on hardware for meeting rooms. Provide assistance to users with Apps / MFA on personal devices Maintain and manage local hardware warehouse. Point of contact for other IT services in local office (e.g. Networks, servers, etc.). Provide status reporting to leads and management within the team. Physical movement of hardware equipment is required as part of the role (i.e. moving around the office, into and out of storerooms, carrying where appropriate, etc.). Always follow Client IT processes for delivery and support. Ensures work is performed in accordance with company policies, standards, and procedures. Good Knowledge in ServiceNow and Escalates incidents not resolved within established service levels. Performs own work and provide assistance to others as directed. Provide onsite support and Maintain good relationships with other staff and promote good morale. Assist with vendor management as needed for any service-related issue (e.g. Dell, etc.) Be a reliable source of IT information for users. Follow Health & Safety regulations at all times (Lifting, driving, working within warehouse and storerooms etc.)

Key Responsibilities

Delivery and installation of desktop assets and peripherals to end users. Including swap/replacement of leased/owned PCs at PC end of life. Arranging shipment of equipment as necessary. Provide Desktop Incident Management support to users who are based in the office or working remotely. Build/image/configure PCs for deployment to users, following standard processes. Assist in moving users between office locations. Cabling, desktop configuration, patching, etc. Provide support of corporate mobile phones. Provide support on hardware for meeting rooms. Provide assistance to users with Apps / MFA on personal devices Maintain and manage local hardware warehouse. Point of contact for other IT services in local office (e.g. Networks, servers, etc.). Provide status reporting to leads and management within the team. Physical movement of hardware equipment is required as part of the role (i.e. moving around the office, into and out of storerooms, carrying where appropriate, etc.). Always follow Client IT processes for delivery and support. Ensures work is performed in accordance with company policies, standards, and procedures. Good Knowledge in ServiceNow and Escalates incidents not resolved within established service levels. Performs own work and provide assistance to others as directed. Provide onsite support and Maintain good relationships with other staff and promote good morale. Assist with vendor management as needed for any service-related issue (e.g. Dell, etc.) Be a reliable source of IT information for users. Follow Health & Safety regulations at all times (Lifting, driving, working within warehouse and storerooms etc.)

Skill Requirements

Delivery and installation of desktop assets and peripherals to end users. Including swap/replacement of leased/owned PCs at PC end of life. Arranging shipment of equipment as necessary. Provide Desktop Incident Management support to users who are based in the office or working remotely. Build/image/configure PCs for deployment to users, following standard processes. Assist in moving users between office locations. Cabling, desktop configuration, patching, etc. Provide support of corporate mobile phones. Provide support on hardware for meeting rooms. Provide assistance to users with Apps / MFA on personal devices Maintain and manage local hardware warehouse. Point of contact for other IT services in local office (e.g. Networks, servers, etc.). Provide status reporting to leads and management within the team. Physical movement of hardware equipment is required as part of the role (i.e. moving around the office, into and out of storerooms, carrying where appropriate, etc.). Always follow Client IT processes for delivery and support. Ensures work is performed in accordance with company policies, standards, and procedures. Good Knowledge in ServiceNow and Escalates incidents not resolved within established service levels. Performs own work and provide assistance to others as directed. Provide onsite support and Maintain good relationships with other staff and promote good morale. Assist with vendor management as needed for any service-related issue (e.g. Dell, etc.) Be a reliable source of IT information for users. Follow Health & Safety regulations at all times (Lifting, driving, working within warehouse and storerooms etc.)

Other Requirements

Delivery and installation of desktop assets and peripherals to end users. Including swap/replacement of leased/owned PCs at PC end of life. Arranging shipment of equipment as necessary. Provide Desktop Incident Management support to users who are based in the office or working remotely. Build/image/configure PCs for deployment to users, following standard processes. Assist in moving users between office locations. Cabling, desktop configuration, patching, etc. Provide support of corporate mobile phones. Provide support on hardware for meeting rooms. Provide assistance to users with Apps / MFA on personal devices Maintain and manage local hardware warehouse. Point of contact for other IT services in local office (e.g. Networks, servers, etc.). Provide status reporting to leads and management within the team. Physical movement of hardware equipment is required as part of the role (i.e. moving around the office, into and out of storerooms, carrying where appropriate, etc.). Always follow Client IT processes for delivery and support. Ensures work is performed in accordance with company policies, standards, and procedures. Good Knowledge in ServiceNow and Escalates incidents not resolved within established service levels. Performs own work and provide assistance to others as directed. Provide onsite support and Maintain good relationships with other staff and promote good morale. Assist with vendor management as needed for any service-related issue (e.g. Dell, etc.) Be a reliable source of IT information for users. Follow Health & Safety regulations at all times (Lifting, driving, working within warehouse and storerooms etc.)

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

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Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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