Sr Subject Matter Expert (Support&Ops)
Noida · Mid Level
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
Always free · no credit card · 1 tap with Google
What we know about this role
HIGH
Our tracked job listings for HCLTech show strong recent activity.
First 72 hours
Window passed - posted 26d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skills required
28 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
Job Summary
The Platform Engineer is responsible for operational support, monitoring, administration, and incident response for Dollar General\'s Google Cloud Platform (GCP) environment. This role provides day-to-day support for Google Kubernetes Engine (GKE), cloud-native applications, cloud infrastructure services, monitoring platforms, and deployment operations. Primary Responsibilities GCP Platform Operations • Monitor and support production and non-production GCP environments. • Perform operational administration of GCP services and resources. • Support provisioning and configuration of cloud infrastructure using approved standards. • Troubleshoot cloud resource, connectivity, IAM, and service availability issues. • Assist with cloud platform upgrades and maintenance activities. • Support cloud migrations and new application onboarding efforts. Google Kubernetes Engine (GKE) • Monitor GKE cluster health and performance. • Troubleshoot pods, deployments, namespaces, services, ingress controllers, and node-related issues. • Support workload deployments using established CI/CD pipelines. • Assist with cluster maintenance, upgrades, and patching activities. • Validate platform functionality following updates and maintenance windows. • Escalate complex platform issues to Senior and Principal Engineers. Incident Management & Operational Support • Respond to infrastructure and platform alerts. • Participate in 24x7 on-call rotation as required. • Troubleshoot production incidents and service disruptions. • Perform initial root cause investigations. • Escalate unresolved issues according to support procedures. • Document remediation actions and incident outcomes. • Ensure issues are resolved within defined service level objectives. Monitoring & Observability • Monitor platform health using enterprise observability tools. • Review logs, dashboards, metrics, and alerts. • Support operational reporting and service reviews. • Identify performance issues and capacity concerns. • Assist with monitoring dashboard improvements. Infrastructure as Code & Automation • Execute infrastructure deployments using approved Terraform modules. • Support cloud automation efforts led by Senior Engineers. • Maintain existing infrastructure templates and deployment pipelines. • Create basic automation scripts to improve operational efficiency. • Participate in Git-based deployment workflows. Security & Compliance • Support cloud security best practices. • Assist with IAM role management and access reviews. • Support vulnerability remediation and platform patching. • Participate in compliance initiatives and security audits. • Follow established governance and operational standards. Required Technical Skills Google Cloud Platform (GCP) Experience supporting and administering: • Google Kubernetes Engine (GKE) • Compute Engine • Cloud Storage • Cloud Logging • Cloud Monitoring • Identity and Access Management (IAM) • Virtual Private Cloud (VPC) • Load Balancing • Cloud DNS Kubernetes Working knowledge of: • Pods • Deployments • Services • Ingress • ConfigMaps • Secrets • Namespaces • Helm • kubectl Operating Systems • Linux administration • System troubleshooting • Bash scripting • Operating system patching and maintenance DevOps & Automation • Git • Terraform • CI/CD concepts • GitHub or GitLab • Basic Python or Shell scripting Monitoring & Logging Experience with one or more: • Google Cloud Operations Suite • Prometheus • Grafana • Dynatrace • Splunk Required Experience • 2–5 years of IT Infrastructure, Cloud Operations, or Platform Support experience. • 1+ years supporting Google Cloud Platform environments. • 1+ years supporting Kubernetes or containerized workloads. • Experience supporting Linux-based systems in production environments. • Experience troubleshooting application and infrastructure incidents. Preferred Qualifications Certifications • Google Associate Cloud Engineer • Google Professional Cloud Developer (preferred) • Google Professional Cloud DevOps
Key Responsibilities
The Platform Engineer is responsible for operational support, monitoring, administration, and incident response for Dollar General\'s Google Cloud Platform (GCP) environment. This role provides day-to-day support for Google Kubernetes Engine (GKE), cloud-native applications, cloud infrastructure services, monitoring platforms, and deployment operations. Primary Responsibilities GCP Platform Operations • Monitor and support production and non-production GCP environments. • Perform operational administration of GCP services and resources. • Support provisioning and configuration of cloud infrastructure using approved standards. • Troubleshoot cloud resource, connectivity, IAM, and service availability issues. • Assist with cloud platform upgrades and maintenance activities. • Support cloud migrations and new application onboarding efforts. Google Kubernetes Engine (GKE) • Monitor GKE cluster health and performance. • Troubleshoot pods, deployments, namespaces, services, ingress controllers, and node-related issues. • Support workload deployments using established CI/CD pipelines. • Assist with cluster maintenance, upgrades, and patching activities. • Validate platform functionality following updates and maintenance windows. • Escalate complex platform issues to Senior and Principal Engineers. Incident Management & Operational Support • Respond to infrastructure and platform alerts. • Participate in 24x7 on-call rotation as required. • Troubleshoot production incidents and service disruptions. • Perform initial root cause investigations. • Escalate unresolved issues according to support procedures. • Document remediation actions and incident outcomes. • Ensure issues are resolved within defined service level objectives. Monitoring & Observability • Monitor platform health using enterprise observability tools. • Review logs, dashboards, metrics, and alerts. • Support operational reporting and service reviews. • Identify performance issues and capacity concerns. • Assist with monitoring dashboard improvements. Infrastructure as Code & Automation • Execute infrastructure deployments using approved Terraform modules. • Support cloud automation efforts led by Senior Engineers. • Maintain existing infrastructure templates and deployment pipelines. • Create basic automation scripts to improve operational efficiency. • Participate in Git-based deployment workflows. Security & Compliance • Support cloud security best practices. • Assist with IAM role management and access reviews. • Support vulnerability remediation and platform patching. • Participate in compliance initiatives and security audits. • Follow established governance and operational standards. Required Technical Skills Google Cloud Platform (GCP) Experience supporting and administering: • Google Kubernetes Engine (GKE) • Compute Engine • Cloud Storage • Cloud Logging • Cloud Monitoring • Identity and Access Management (IAM) • Virtual Private Cloud (VPC) • Load Balancing • Cloud DNS Kubernetes Working knowledge of: • Pods • Deployments • Services • Ingress • ConfigMaps • Secrets • Namespaces • Helm • kubectl Operating Systems • Linux administration • System troubleshooting • Bash scripting • Operating system patching and maintenance DevOps & Automation • Git • Terraform • CI/CD concepts • GitHub or GitLab • Basic Python or Shell scripting Monitoring & Logging Experience with one or more: • Google Cloud Operations Suite • Prometheus • Grafana • Dynatrace • Splunk Required Experience • 2–5 years of IT Infrastructure, Cloud Operations, or Platform Support experience. • 1+ years supporting Google Cloud Platform environments. • 1+ years supporting Kubernetes or containerized workloads. • Experience supporting Linux-based systems in production environments. • Experience troubleshooting application and infrastructure incidents. Preferred Qualifications Certifications • Google Associate Cloud Engineer • Google Professional Cloud Developer (preferred) • Google Professional Cloud DevOps
Skill Requirements
The Platform Engineer is responsible for operational support, monitoring, administration, and incident response for Dollar General\'s Google Cloud Platform (GCP) environment. This role provides day-to-day support for Google Kubernetes Engine (GKE), cloud-native applications, cloud infrastructure services, monitoring platforms, and deployment operations. Primary Responsibilities GCP Platform Operations • Monitor and support production and non-production GCP environments. • Perform operational administration of GCP services and resources. • Support provisioning and configuration of cloud infrastructure using approved standards. • Troubleshoot cloud resource, connectivity, IAM, and service availability issues. • Assist with cloud platform upgrades and maintenance activities. • Support cloud migrations and new application onboarding efforts. Google Kubernetes Engine (GKE) • Monitor GKE cluster health and performance. • Troubleshoot pods, deployments, namespaces, services, ingress controllers, and node-related issues. • Support workload deployments using established CI/CD pipelines. • Assist with cluster maintenance, upgrades, and patching activities. • Validate platform functionality following updates and maintenance windows. • Escalate complex platform issues to Senior and Principal Engineers. Incident Management & Operational Support • Respond to infrastructure and platform alerts. • Participate in 24x7 on-call rotation as required. • Troubleshoot production incidents and service disruptions. • Perform initial root cause investigations. • Escalate unresolved issues according to support procedures. • Document remediation actions and incident outcomes. • Ensure issues are resolved within defined service level objectives. Monitoring & Observability • Monitor platform health using enterprise observability tools. • Review logs, dashboards, metrics, and alerts. • Support operational reporting and service reviews. • Identify performance issues and capacity concerns. • Assist with monitoring dashboard improvements. Infrastructure as Code & Automation • Execute infrastructure deployments using approved Terraform modules. • Support cloud automation efforts led by Senior Engineers. • Maintain existing infrastructure templates and deployment pipelines. • Create basic automation scripts to improve operational efficiency. • Participate in Git-based deployment workflows. Security & Compliance • Support cloud security best practices. • Assist with IAM role management and access reviews. • Support vulnerability remediation and platform patching. • Participate in compliance initiatives and security audits. • Follow established governance and operational standards. Required Technical Skills Google Cloud Platform (GCP) Experience supporting and administering: • Google Kubernetes Engine (GKE) • Compute Engine • Cloud Storage • Cloud Logging • Cloud Monitoring • Identity and Access Management (IAM) • Virtual Private Cloud (VPC) • Load Balancing • Cloud DNS Kubernetes Working knowledge of: • Pods • Deployments • Services • Ingress • ConfigMaps • Secrets • Namespaces • Helm • kubectl Operating Systems • Linux administration • System troubleshooting • Bash scripting • Operating system patching and maintenance DevOps & Automation • Git • Terraform • CI/CD concepts • GitHub or GitLab • Basic Python or Shell scripting Monitoring & Logging Experience with one or more: • Google Cloud Operations Suite • Prometheus • Grafana • Dynatrace • Splunk Required Experience • 2–5 years of IT Infrastructure, Cloud Operations, or Platform Support experience. • 1+ years supporting Google Cloud Platform environments. • 1+ years supporting Kubernetes or containerized workloads. • Experience supporting Linux-based systems in production environments. • Experience troubleshooting application and infrastructure incidents. Preferred Qualifications Certifications • Google Associate Cloud Engineer • Google Professional Cloud Developer (preferred) • Google Professional Cloud DevOps
Other Requirements
The Platform Engineer is responsible for operational support, monitoring, administration, and incident response for Dollar General\'s Google Cloud Platform (GCP) environment. This role provides day-to-day support for Google Kubernetes Engine (GKE), cloud-native applications, cloud infrastructure services, monitoring platforms, and deployment operations. Primary Responsibilities GCP Platform Operations • Monitor and support production and non-production GCP environments. • Perform operational administration of GCP services and resources. • Support provisioning and configuration of cloud infrastructure using approved standards. • Troubleshoot cloud resource, connectivity, IAM, and service availability issues. • Assist with cloud platform upgrades and maintenance activities. • Support cloud migrations and new application onboarding efforts. Google Kubernetes Engine (GKE) • Monitor GKE cluster health and performance. • Troubleshoot pods, deployments, namespaces, services, ingress controllers, and node-related issues. • Support workload deployments using established CI/CD pipelines. • Assist with cluster maintenance, upgrades, and patching activities. • Validate platform functionality following updates and maintenance windows. • Escalate complex platform issues to Senior and Principal Engineers. Incident Management & Operational Support • Respond to infrastructure and platform alerts. • Participate in 24x7 on-call rotation as required. • Troubleshoot production incidents and service disruptions. • Perform initial root cause investigations. • Escalate unresolved issues according to support procedures. • Document remediation actions and incident outcomes. • Ensure issues are resolved within defined service level objectives. Monitoring & Observability • Monitor platform health using enterprise observability tools. • Review logs, dashboards, metrics, and alerts. • Support operational reporting and service reviews. • Identify performance issues and capacity concerns. • Assist with monitoring dashboard improvements. Infrastructure as Code & Automation • Execute infrastructure deployments using approved Terraform modules. • Support cloud automation efforts led by Senior Engineers. • Maintain existing infrastructure templates and deployment pipelines. • Create basic automation scripts to improve operational efficiency. • Participate in Git-based deployment workflows. Security & Compliance • Support cloud security best practices. • Assist with IAM role management and access reviews. • Support vulnerability remediation and platform patching. • Participate in compliance initiatives and security audits. • Follow established governance and operational standards. Required Technical Skills Google Cloud Platform (GCP) Experience supporting and administering: • Google Kubernetes Engine (GKE) • Compute Engine • Cloud Storage • Cloud Logging • Cloud Monitoring • Identity and Access Management (IAM) • Virtual Private Cloud (VPC) • Load Balancing • Cloud DNS Kubernetes Working knowledge of: • Pods • Deployments • Services • Ingress • ConfigMaps • Secrets • Namespaces • Helm • kubectl Operating Systems • Linux administration • System troubleshooting • Bash scripting • Operating system patching and maintenance DevOps & Automation • Git • Terraform • CI/CD concepts • GitHub or GitLab • Basic Python or Shell scripting Monitoring & Logging Experience with one or more: • Google Cloud Operations Suite • Prometheus • Grafana • Dynatrace • Splunk Required Experience • 2–5 years of IT Infrastructure, Cloud Operations, or Platform Support experience. • 1+ years supporting Google Cloud Platform environments. • 1+ years supporting Kubernetes or containerized workloads. • Experience supporting Linux-based systems in production environments. • Experience troubleshooting application and infrastructure incidents. Preferred Qualifications Certifications • Google Associate Cloud Engineer • Google Professional Cloud Developer (preferred) • Google Professional Cloud DevOps
Tools to land this role
PremiumYour match score, skill map and tracker stay free.
Ground Reality
PremiumSpot the dealbreakers in this 2132-word post before you apply
Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.
Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.
Insider Path
PremiumFind someone who can refer you here
We help you find people there who worked or studied where you did, and draft your first message and follow-up.
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
More DevOps Engineer roles in Noida
See all
Keep browsing