India · Internship
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
Always free · no credit card · 1 tap with Google
HIGH
Our tracked job listings for HCLTech show strong recent activity.
First 72 hours
Window passed - posted 14d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skill tags are not available for this role yet.
• Responsible for responding to customer inquiries and complaints regarding accounts
records, billings, contract managements renewals and cancelations. Answers and
initiates a variety of real-time inbound and outbound voice-based communications in
English to support customer care. Provides real time expertise and customer service
support to client’s customers. They are required to meet all performance indicators
established as part of the operation and other operational metrics as needed.
Responds to telephone inquiries and complaints using standard scripts and
procedures.
• Gathers information, research/resolves inquiries and logs customer calls.
• Communicates appropriate options for resolution in a timely manner.
• Informs customers about services available and assesses customer needs
• Makes recommendations to customer based on the inquiry and what the company
guidelines allow.
• Minimize call escalation through effective communication and knowledge of
company’s policies and procedures.
Your match score, skill map and tracker stay free.
Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.
Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.
We help you find people there who worked or studied where you did, and draft your first message and follow-up.
Free · no signup
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
Keep browsing