Track Manager - Identity And Access Management, Service-Oriented Architecture

Job Summary

This role is responsible for overseeing and optimizing Identity and Access Management (IAM) operations in complex and large-scale environments. The individual drives operational excellence by developing advanced IAM strategies, ensuring robust access controls, and fostering a culture of continuous improvement. They empower technical teams, address client needs with innovative solutions, and uphold stringent security and compliance standards to support business objectives.

Key Responsibilities

1. Lead operational management of IAM platforms such as SailPoint, Okta, or Microsoft Azure AD, ensuring high availability, security, and compliance with organizational standards.
2. Architect and implement IAM process improvements using automation tools and advanced analytics to enhance reporting, workflow efficiency, and incident management.
3. Oversee and drive resolution of escalated IAM issues by applying expert knowledge of authentication protocols (SAML, OAuth, LDAP) and access provisioning tools.
4. Mentor and guide IAM support teams in deploying and maintaining identity lifecycle management solutions, fostering a culture of knowledge sharing and operational excellence.
5. Collaborate with stakeholders to translate client access requirements into scalable IAM solutions, ensuring alignment with business objectives and regulatory mandates.
6. Identify, evaluate, and introduce innovative IAM technologies and best practices to optimize security posture and streamline operations.
7. Ensure comprehensive documentation and transparent communication of IAM policies, procedures, and project goals within the operations team.

Skill Requirements

1. Excellent Understanding Of Authentication Protocols Such As Saml, Oauth, Openid Connect, And Ldap.
2. Advanced Skills In Automating Iam Processes Using Scripting Languages (E.G., Powershell, Python) And Workflow Tools.
3. Strong Experience In Access Provisioning, Identity Lifecycle Management, And Compliance Reporting.
4. Excellent ProblemSolving And Analytical Skills For Complex Incident Management And Root Cause Analysis.
5. Expertise In Iam Governance, Policy Enforcement, And Regulatory Compliance Requirements.
6. Excellent Communication And Mentoring Skills To Lead Technical Teams And Align Operations With Strategic Goals.

Other Requirements

1. Recommended: Certified Identity and Access Manager (CIAM) or Certified Information Systems Security Professional (CISSP) with IAM specialization.
2. Optional but valuable: Microsoft Certified: Identity and Access Administrator Associate, Okta Certified Professional, SailPoint IdentityNow Certified Engineer