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HCLTech

Sr Administrator (Support & Operations)

Noida · Senior

Good timing - competition is buildingVerified listingPosted 12d ago

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Skills required

25 listed
Multi-Factor AuthenticationMobile Device ManagementUnified Endpoint ManagementMobile SecurityEndpoint SecurityAccess ControlsEnterprise SecurityKnowledge Management+17 more
Multi-Factor AuthenticationMobile Device ManagementUnified Endpoint ManagementMobile SecurityEndpoint Security

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Job description

Job Summary

Job Summary : Mobile Device Management (MDM) Engineer – SOTI MobiControl & Zimperium (L2

 

Key Responsibilities

Job Responsibilities : SOTI MobiControl Administration Administer and manage SOTI MobiControl environments. Configure and maintain: Device groups Profiles Policies Enrollment rules Compliance settings Monitor SOTI platform performance and availability. Support enterprise mobility onboarding and provisioning activities. Mobile Device Lifecycle Management Enroll and provision: Android Enterprise devices iOS/iPadOS devices Rugged handheld devices Corporate-owned and BYOD devices Manage: Device onboarding Refresh programs Device replacements Retirement and decommissioning Maintain accurate endpoint inventory records. Mobile Application Management Deploy and manage enterprise mobile applications. Support application updates, version control, and rollback activities. Troubleshoot application installation and execution failures. Support line-of-business applications on managed devices. Manage application compliance requirements. Mobile Security & Threat Defense (Zimperium) Administer Zimperium Mobile Threat Defense (zIPS) platform. Monitor and respond to mobile security threats. Investigate and remediate: Malware detections Phishing attempts Network attacks Jailbreak/root detections Application risks Manage mobile risk scoring and compliance enforcement. Support integration between SOTI MobiControl and Zimperium. Coordinate with Cyber Security and SOC teams during security incidents. Generate mobile threat intelligence and compliance reports. Endpoint Security & Compliance Implement and maintain: Device encryption PIN/Passcode policies Conditional access controls Device restrictions Compliance policies Support remote lock and remote wipe operations. Ensure adherence to enterprise security standards. Monitor and remediate non-compliant devices. Device Configuration Management Configure and support: Wi-Fi profiles VPN profiles Email profiles Certificate-based authentication Kiosk mode configurations Shared device configurations Troubleshoot profile deployment and synchronization issues. Incident & Request Management Handle L2 incidents and service requests related to mobility services. Troubleshoot: Enrollment failures Policy deployment issues Email synchronization issues VPN connectivity problems Device compliance failures Zimperium threat alerts Escalate complex issues to L3 teams and vendors when required. Ensure SLA compliance. Reporting & Governance Generate mobility and security reports. Track: Device compliance Enrollment statistics Threat remediation status Security posture metrics Support governance reviews and audit activities. Maintain mobility service documentation. Documentation & Knowledge Management Create and maintain: SOPs Knowledge Articles Runbooks Troubleshooting Guides Support audit evidence collection. Update operational processes and procedures.

 

Skill Requirements

Skill Requirement : Mobile Device Management SOTI MobiControl Administration Enterprise Mobility Management (EMM) Unified Endpoint Management (UEM) Mobile Device Enrollment Device Compliance Management Application Deployment & Management Device Provisioning & Lifecycle Management Mobile Platforms Android Enterprise Android Rugged Devices Samsung Knox iOS / iPadOS Management Corporate-Owned & BYOD Device Management Zimperium & Mobile Security Zimperium Mobile Threat Defense (zIPS) Mobile Threat Defense (MTD) Mobile Threat Detection & Response (MTDR) Mobile Malware Protection Mobile Phishing Protection Mobile Application Risk Analysis Network Threat Detection Mobile Threat Investigation Threat Remediation Management Mobile Compliance Enforcement Mobile Security Analytics Security & Identity Management Device Encryption Certificate Management Multi-Factor Authentication (MFA) Conditional Access Mobile Security Policies Zero Trust Security Concepts Identity-Based Access Controls Networking Mobile Connectivity Troubleshooting Wi-Fi Configuration VPN Administration DNS Fundamentals Mobile Network Troubleshooting ITSM ServiceNow Incident Management Request Fulfillment Change Management Problem Management Knowledge Management

 

Other Requirements

Other Requirement : Mobility Certifications SOTI MobiControl Administrator Certification SOTI Technical Certification Security Certifications Zimperium Certified Administrator (Preferred) Mobile Threat Defense Training Enterprise Mobility Certifications Android Enterprise Professional Samsung Knox Certification Microsoft Certifications Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Security Fundamentals (SC-900)

 

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

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Join WhatsAppJoin Telegram

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Why people use ASAI

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  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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