Technical lead - Python, C++, Java
Noida · Staff/Principal
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
Always free · no credit card · 1 tap with Google
What we know about this role
HIGH
Our tracked job listings for HCLTech show strong recent activity.
First 72 hours
Window passed - posted 5d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skills required
15 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
Job Summary
A Genesys Developer and Support professional requires a combination of cloud contact center architecture, API integration, and troubleshooting skills
Key Responsibilities
- APIs and SDKs: Proficiency with Genesys Cloud Developer Center REST APIs, WebSockets, and SDKs in languages like JavaScript, Python, Java, or C#.
- Authentication: Strong grasp of OAuth 2.0 protocols (Client Credentials and Authorization Code grants, scopes, tokens).
- Architect and IVR: Designing interactive voice response (IVR) flows, inbound/outbound routing, and Natural Language Understanding (NLU) integrations using Genesys Cloud Architect.
- Data Actions & Integrations: Building custom data actions to connect Genesys Cloud with external CRM or third-party web services.
- Infrastructure & Automation: Basic understanding of cloud infrastructure, AWS (like Lambda), and infrastructure-as-code tools like Terraform
Skill Requirements
Other Requirements
- Troubleshooting & Diagnostics: Investigating system incidents, analyzing conversation and notification IDs, and reviewing console logs.
- Platform Administration: Understanding roles, permissions, divisions, and user/queue management to resolve configuration issues.
- Analytics & Reporting: Navigating the Analytics API and reporting frameworks to track performance metrics and resolve data discrepancies.
- Incident Management: Managing ticketing workflows (such as ServiceNow) and coordinating with cross-functional or onshore/offshore teams for urgent fixes.
Tools to land this role
PremiumYour match score, skill map and tracker stay free.
Ground Reality
PremiumSpot the dealbreakers in this 184-word post before you apply
Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.
Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.
Insider Path
PremiumFind someone who can refer you here
We help you find people there who worked or studied where you did, and draft your first message and follow-up.
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
More Backend Engineer roles in Noida
See all
Keep browsing