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HCLTech

Sr Administrator (Support & Operations)

Noida · Senior

Good timing - competition is buildingVerified listingPosted 10d ago

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86Overall
64Skills
97Experience

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What we know about this role

Hiring pulse

HIGH

Our tracked job listings for HCLTech show strong recent activity.

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First 72 hours

Window passed - posted 10d ago

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Skills required

3 listed
Computer HardwareEscalation ProceduresCollaboration Tools
Computer HardwareEscalation ProceduresCollaboration Tools

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Job description

Job Summary

RDS

  • Assist in the planning and installation of desktop computer hardware, software
  • Mobile devices, remote support (remoting in )
  • Deliver fixes to the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications primarily using remote access technology
  • First contact resolution of desktop issues or follow proper escalation procedures
  • Usage of collaboration tools
  • Follow best practice ticket management processes, ensuring tickets owned are handled and updated as per process and every effort is made to make service levels
  • Hiring, training, and developing operations staff motivating, rewarding and recognizing staff performance
  • Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews

Key Responsibilities

RDS

Skill Requirements

RDS

Other Requirements

RDS

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Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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