HC

HCLTech

Lead Administrator (Tools & Automation)

Noida · Senior

Good timing - competition is buildingVerified listingPosted 6d ago

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Skills required

8 listed

Unit TestingSystem TestingAzure DevOpsApplication Programming Interface (API)JavaScript (Programming Language)HyperText Markup Language (HTML)Cascading Style Sheets (CSS)JIRA

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Job description

Job Summary

We are seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will work closely with stakeholders to enhance business processes, automate workflows, and ensure the platform aligns with organizational goals and ITIL best practices.

Key Responsibilities

Design, develop, configure, and customize ServiceNow applications and modules (e.g., ITSM, ITOM, ITBM, HRSD, CSM, or others as required).
Develop and maintain custom scripts, UI policies, UI actions, business rules, and client scripts.
Integrate ServiceNow with external systems using APIs, web services, and IntegrationHub.
Collaborate with process owners and stakeholders to translate business requirements into technical solutions.
Perform unit testing, system testing, and coordinate UAT with stakeholders.
Maintain documentation for configurations, changes, and processes.
Support platform upgrades, patching, and instance maintenance.
Troubleshoot and resolve technical issues and defects in a timely manner.
Ensure adherence to governance, compliance, and security standards within the platform.
Stay current with new ServiceNow features and best practices, providing recommendations for platform optimization.

Skill Requirements

4–6 years of hands-on experience with ServiceNow development.
Strong knowledge of ServiceNow modules such as Incident, Problem, Change, Service Catalogue, and CMDB.
Experience with JavaScript, Glide API, HTML, CSS, and REST/SOAP integrations.
Understanding of ITIL processes and best practices.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and collaboration skills.

Other Requirements

ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD) or Implementation Specialist certification(s).
Experience with Flow Designer, Integration Hub, or Scoped Applications.
Familiarity with Agile development practices and tools (e.g., Jira, Azure DevOps).
Experience working in large enterprise or multi-instance environments.

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in

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ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

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Free · no signup

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Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.