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The WebMethods L3 Engineer is responsible for platform stability, advanced troubleshooting, performance optimization, and architectural oversight of middleware integrations in an enterprise environment. Acts as the escalation point for critical incidents and provides technical leadership for the middleware platform.
Act as L3 escalation point for critical middleware incidents. Perform advanced troubleshooting including JVM, heap dump, and thread analysis. Design, support, and validate HA/DR architecture and DR drills. Lead Problem Management, RCA, and preventive action implementation. Manage platform upgrades, patching, capacity planning, and lifecycle management. Oversee security hardening and certificate lifecycle management. Support complex partner integrations and partner onboarding. Review integration designs, Flow Services, and BPM implementations. Ensure compliance with audit, validation, security, and regulatory requirements. Mentor L2 engineers and provide technical leadership.
Software AG webMethods Integration Server (IS) My WebMethods Server (MWS) Universal Messaging (UM) / Broker webMethods Deployer Advanced integration patterns and error handling JVM tuning and performance optimization Linux Administration/Scripting Oracle Database fundamentals SSL/TLS, AS2, Secure File Transfer protocols Middleware architecture and troubleshooting expertise
Role Expectations Independently handle complex production issues. Drive continuous improvement initiatives. Provide SME guidance for middleware platform strategy. Lead knowledge transfers and mentor support teams. Ensure high availability and operational excellence of enterprise integrations.
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