Technical Architect

Job Summary

Forward Deployed Engineer (FDE)

Role Overview

We are looking for a Forward Deployed Engineer to work directly with customers and engineering teams to identify high-value business problems and build, deploy, and productionize AI-powered solutions.

The FDE operates at the intersection of AI, software engineering, solution architecture, and customer problem-solving, taking solutions from initial discovery and rapid prototyping through production deployment and adoption.

Key Responsibilities

Key Responsibilities

· Work directly with customers and domain experts to understand business problems and identify high-impact AI use cases.

· Translate business requirements into practical AI/technical solutions.

· Rapidly prototype AI applications, agents, RAG systems, and workflow automations.

· Design and implement integrations with customer APIs, databases, enterprise systems, and existing applications.

· Build production-quality software using modern programming languages, APIs, cloud platforms, and AI/LLM technologies.

· Evaluate AI solutions for accuracy, reliability, latency, cost, and business impact.

· Troubleshoot real-world deployment challenges and iterate on solutions quickly.

· Collaborate with AI Architects, Product, Research, Security, and Engineering teams.

· Take ownership of deployments from discovery → prototype → production → handoff.

· Capture learnings from customer deployments and help turn them into reusable products, patterns, and platform capabilities.

Experience

· 6-10 years of professional software engineering experience, with strong backend, full-stack, platform engineering, or solution delivery experience.

· 2+ years of hands-on experience building AI/GenAI solutions using LLMs, RAG, AI Agents, or enterprise AI platforms.

· Experience designing, deploying, and supporting production applications in enterprise environments.

· Experience working directly with customers, business users, or stakeholder-facing project teams

Skill Requirements

Required Skills

Technical

· Strong software engineering and programming fundamentals.

· Experience building production applications and integrating APIs.

· Good understanding of LLMs, prompt engineering, RAG, embeddings, vector databases, and AI agents.

· Familiarity with cloud platforms, databases, authentication, security, and enterprise integrations.

· Ability to debug and solve complex technical problems independently.

· Understanding of AI evaluation, observability, guardrails, and production reliability.

· Hands-on experience with Azure, AWS, or GCP cloud platforms.

· Experience with Docker, Kubernetes, CI/CD, and cloud-native deployment practices.

· Knowledge of LLMOps including monitoring, evaluation, tracing, prompt/model versioning, latency optimization, and cost management.

· Experience with SQL/NoSQL databases, ETL pipelines, message queues, streaming systems, and enterprise data integration.

· Familiarity with authentication, security, governance, and enterprise integration patterns.

· Ability to debug and solve complex technical problems independently.

· Understanding of AI evaluation, observability, guardrails, and production reliability.

Problem Solving

· Ability to work with ambiguous requirements.

· Strong analytical and troubleshooting skills.

· Ability to quickly prototype and validate ideas.

· Customer and business-oriented thinking.

Collaboration

· Excellent communication and stakeholder-management skills.

· Comfortable working directly with customers and senior business/technical stakeholders.

· Ability to explain complex AI concepts in simple business terms.

· Ability to collaborate across Architecture, Engineering, Product, Research, Security, and Sales/GTM teams.

Other Requirements

Good Communication Skills