Job description

Req ID: 386803

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Z2_Open Text Cloud Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description – Expert OpenText Cloud Consultant
Role: Expert OpenText Cloud Consultant – Content Server, Archive Center, Intelligent Viewing, Directory Services & Information Archive, with Kubernetes & Helm
Positions: 1

Role Summary
The Expert OpenText Cloud Consultant leads the cloud and containerized delivery of the OpenText platform. The role designs and implements enterprise-grade deployments of Content Server, Archive Center, Intelligent Viewing, Directory Services and Cloud Information Archive on OpenText Cloud (CSP) and Kubernetes, including Helm-based packaging, CI/CD, observability, resilience and operational readiness.
Key Responsibilities
• Design and implement OpenText Cloud (CSP) deployments of Content Server, Archive Center, Intelligent Viewing and Directory Services, including tenant setup, environment topology and hybrid connectivity to on-premises systems.
• Design and implement Cloud Information Archive: ingestion pipelines, indexing, search, retention policies, legal hold and compliance/eDiscovery capabilities.
• Build, maintain and version Helm charts and Kubernetes manifests for the in-scope products: configuration management, secrets via a managed secrets store, resource requests/limits, liveness/readiness probes, autoscaling, affinity rules and rolling upgrade strategies.
• Implement enterprise-grade Kubernetes practices: namespace and RBAC design, network policies, pod security standards, non-root containers, pinned and scanned images, and image supply-chain hygiene.
• Implement CI/CD pipelines for image build, chart packaging, environment promotion and automated rollback.
• Implement observability: centralized logging, metrics, tracing, dashboards, SLOs and alerting for containerized OpenText workloads.
• Design and validate resilience: high availability, multi-zone deployment, backup and restore, disaster-recovery runbooks and periodic failover testing.
• Own cloud cutover planning and execution: migration of workloads from on-premises to cloud, dry runs, rollback plans and hypercare.
• Perform performance and capacity engineering: sizing, load testing, tuning of application, storage and database layers; cloud cost optimization.
• Ensure security and compliance of cloud deployments: TLS everywhere, encryption at rest, key and certificate management, least-privilege identities, audit logging, vulnerability scanning and patching.
• Act as expert advisor on OpenText Cloud roadmap, service limits, upgrade cycles and vendor coordination.
• Produce operational runbooks, as-built documentation and deliver knowledge transfer to internal operations teams.
• Service mesh, API gateway and ingress controller configuration.
• Database operations for ECM workloads (SQL Server/PostgreSQL) including HA and backup strategies.
• Cost management and FinOps practices for cloud workloads.
• Large-scale archive migration to cloud archiving platforms.
• Cloud/CSP deployment architecture and environment topology documentation.
• Production-grade Helm charts, Kubernetes manifests and per-environment configuration.
• CI/CD pipeline definitions for build, deploy and rollback.
• Observability setup: dashboards, alerts and SLO definitions.
• Backup/restore and disaster-recovery design plus tested runbooks.
• Cloud Information Archive configuration and compliance/retention setup.
• Cutover, rollback and hypercare plans; post-go-live reports.
• Operational runbooks, as-built documentation and knowledge transfer.

Required Skills
• Deployment and operation of OpenText Content Server, Archive Center, Intelligent Viewing, Directory Services, and Information Archive in cloud and/or containerized environments.
• OpenText Cloud (CSP) service model: tenant onboarding, environment management, connectivity and vendor interaction.
• OpenText Information Archive / Cloud Information Archive: ingestion, retention, search, compliance and eDiscovery configuration.
• Strong Kubernetes skills: workloads, services, ingress, storage classes and persistent volumes, ConfigMaps/Secrets, RBAC, network policies, autoscaling, troubleshooting.
• Strong Helm skills: authoring and maintaining production-grade charts, templating, values management per environment, chart versioning and release management.
• CI/CD tooling and GitOps-style deployment workflows.
• Observability tooling: logging, metrics, tracing and alerting stacks.
• Cloud networking and security: TLS/mTLS, certificate lifecycle, secrets management, identity and access management, hardening standards.
• Backup, restore and disaster recovery design and testing for stateful enterprise workloads.
• Relevant certifications in Kubernetes or a major cloud platform.

Soft Skills
• Expert-level autonomy in complex cloud and hybrid environments.
• Strong troubleshooting across application, container, network and storage layers.
• Pragmatic risk awareness with a strong operational and security mindset.
• Effective collaboration with architecture, development, infrastructure and vendor teams.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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