Senior Manager - Information and Cybersecurity

Job Description

Primary Responsibilities:
•    Create, implement, and maintain an enterprise cybersecurity strategy and IT risk management program by implementing technology, policy, and process-based solutions.
•    Implement and manage Security Operations Center (SOC), while driving the effective implementation of various security technology solutions in multi-tenant environment and conglomerate setup.
•    Drive or perform periodic threat modeling, identify risks/ threat vectors, and implement effective solutions for threat monitoring, risk mitigation and management.
•    Design and develop required operating procedures, building teams and responsible for services deliveries for global customers, while ensuring service stability and service continuity.
•    Design, create, implement, and maintain information security and other relevant policies, procedures, and documentation to ensure applicable compliances (including international standards, applicable laws/regulations, and industry best practices).
•    Understand and interact with related committees to ensure the consistent application of security policies and standards across all security technology projects, solutions, and services.
Effectively managing security events/incidents, service-changes, service-requests and providing solutions for identified service problems while collaborating with other service and operational teams.
•    Service and customer-oriented communication with our customer’s end-users.
•    Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives.
•    Ensure on-time daily, weekly, monthly and quarterly meetings / reviews with teams including vendors and management stakeholders, as may be necessary for managing security operations.
•    Creation of reports and dashboards for security operations and presentation to senior management and customers.
•    Act as a mentor for team to provide technical assistance and periodically plan for team’s trainings as a part of team’s technical skill enhancement program.
•    Management, administration & maintenance of security devices and applications under the purview of SOC and related security services.
•    Support activities relating to contingency planning, business continuity management and IT disaster recovery in conjunction with relevant functions and third parties.
•    Ensure effective project management for the security projects, as per organizational management systems and best practices.
•    Research on newer technologies to identify relevant tools, techniques, methods for service improvements, and present to stakeholders and management for approval and drive implementations.
•    Ensure active contribution and financial management of security budgets, manpower, costing, billings, etc.
•    Co-ordination with internal and external stakeholders like team members, internal functions or service teams, external vendors including OEMs, management, and customers, etc. to build and maintain positive working relationships with them.
•    Project coordination experience using Wrike or similar tools (Asana, Monday.com, etc.).
•    Strong analytical mindset with attention to detail and ability to interpret complex datasets.
•    Excellent communication and collaboration skills.

Mandatory Competencies