Atlassian Cloud Specialist
Pune · Staff/Principal
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Job description
Senior Atlassian DC (Data Center) to Cloud Enterprise Migration Specialist
Position Overview
The Senior Atlassian DC to Cloud Enterprise Migration Specialist is responsible for leading and executing end-to-end migrations of Atlassian Data Center products (Jira, Confluence, Bitbucket, Bamboo, etc.) to Atlassian Cloud (Enterprise) for large-scale, complex enterprise environments.
Required Experience
- 7+ years of hands-on experience administering Atlassian products (Jira[VS1] , Confluence, Bitbucket, Bamboo, Crowd)
- 3+ years of direct experience planning and executing DC-to-Cloud migrations using Atlassian Cloud Migration Assistant (CMA) and related tooling
- Demonstrated experience migrating enterprise-scale instances (10,000+ users, complex permission schemes, extensive customization)
- Proven track record of managing multiple concurrent migration projects across business units
Technical Requirements
Atlassian Platform Expertise
- Deep knowledge of Jira (Software, Service Management, Work Management), Confluence, Bitbucket, and Bamboo in both DC and Cloud environments
- Expert-level understanding of Atlassian Cloud Enterprise features: organization admin, data residency, Atlassian Guard (formerly Access), release tracks, sandboxing
- Proficiency with Cloud Migration Assistant (CMA), Jira Cloud Migration Assistant, and Confluence Cloud Migration Assistant
- Experience with Atlassian APIs (REST, GraphQL) for scripting migration tasks, data validation, and automation
Migration Technical Skills
- Experience conducting pre-migration assessments: app compatibility analysis, customization audits, data hygiene reviews, and user mapping
- Ability to design and execute phased migration strategies (big bang, parallel run, incremental migration)
- Proficiency in data mapping and transformation — workflows, custom fields, permission schemes, notification schemes, automation rules
- Knowledge of identity management migration (Crowd/LDAP/AD → Atlassian Guard / SCIM / SAML SSO with IdPs like Okta, Azure AD/Entra ID)
- Hands-on experience with Marketplace app migration — evaluating Cloud equivalents, working with vendors on data portability, and managing app-specific migration paths
- Familiarity with ScriptRunner, Automation for Jira, JSM assets (Insight) migration considerations
Infrastructure & Security
- Understanding of networking and infrastructure differences between DC (self-hosted) and Cloud (SaaS) — IP allowlisting, egress controls, firewall rules
- Knowledge of data residency, compliance, and governance requirements (GDPR, SOC 2, HIPAA) as they relate to Cloud migration
- Experience with Atlassian Guard Premium features: CASB integration, data classification, audit logging, organization insights
Functional Requirements
Project & Stakeholder Management[VS2]
- Ability to lead discovery workshops with enterprise stakeholders to assess migration readiness and define scope
- Experience creating and maintaining detailed migration runbooks, rollback plans, and communication plans
- Skilled at managing change management efforts — end-user training, adoption strategies, and post-migration support
- Strong ability to coordinate across IT, Security, Compliance, and business teams
Assessment & Planning
- Conduct comprehensive Current State Assessmentof DC instances including:
- Instance health checks and data quality audits
- Custom workflow and scheme complexity analysis
- Third-party app inventory and Cloud compatibility mapping
- User/group/permission structure review
- Develop Migration Readiness Scorecards and risk registers
- Create detailed effort estimates, timelines, and resource plans
Post-Migration
- Experience with UAT (User Acceptance Testing) planning and execution for migrated environments
- Proficiency in post-migration validation — data integrity checks, permission verification, automation rule testing
- Ability to provide hypercare support during the stabilization period
- Knowledge of DC decommissioning best practices
Certifications (Preferred)
- Atlassian Certified Professional (ACP) — Jira Administration or Confluence Administration
- Atlassian Cloud Organization Admin certification
- ITIL Foundation or higher
- PMP, PMI-ACP, or equivalent project management certification
Soft Skills
- Excellent verbal and written communication — able to translate technical migration details for executive stakeholders
- Strong problem-solving and troubleshooting under pressure (migration windows, rollback decisions)
- Collaborative mindset with experience working in globally distributed teams
- Comfort with ambiguity — enterprise migrations frequently encounter undocumented customizations and edge cases
- Ability to mentor junior team members on migration best practices
Nice to Have
- Experience with Atlassian Forge/Connect app development or customization
- Familiarity with migration from competitor platforms (ServiceNow, Azure DevOps, GitHub) to Atlassian Cloud
- Knowledge of Terraform, Ansible, or scripting (Python, Groovy, Bash) for migration automation
- Experience with Atlassian Analytics and data lake setup in Cloud
- Background in enterprise ITSM processes and JSM configuration
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