Cloud Operations Lead – SRE / DevOps / Platform Engineering

Experience

9–12 Years

Shift

Overlap with US & EU Business Hours

Role Summary

We are seeking an experienced Cloud Operations Lead with a strong background in Site Reliability Engineering (SRE), DevOps, and Platform Engineering. The ideal candidate will be responsible for ensuring the reliability, security, and operational excellence of cloud-based platforms and services while leading a small team of engineers.

This is a hands-on role with approximately 80% focus on Cloud Operations, Production Support, Reliability, and Platform Ownership, combined with leadership responsibilities.

Key Responsibilities

• Lead cloud operations and production support activities across AWS-based platforms.
• Manage and troubleshoot Linux systems, cloud infrastructure, networking, and Kubernetes environments.
• Drive operational excellence through monitoring, observability, automation, and incident management.
• Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, and Helm.
• Support and optimize CI/CD pipelines using GitHub Actions, Jenkins, and deployment automation tools.
• Design and implement monitoring, alerting, dashboards, runbooks, and operational standards.
• Lead vulnerability remediation, secrets management, access governance, and platform hardening initiatives.
• Automate infrastructure provisioning, OS/AMI upgrades, and day-2 operational activities.
• Support production deployments, release management, and change control processes.
• Collaborate with engineering teams on onboarding, platform readiness, access management, and operational best practices.
• Mentor and guide junior engineers while driving continuous service improvement.

Required Skills (Non-Negotiable)

• Strong Linux Administration and Troubleshooting
• AWS Cloud Operations (IAM, EC2, Networking, EKS)
• Kubernetes Administration and Production Support
• Terraform and Infrastructure as Code
• CI/CD Tools (GitHub Actions, Jenkins)
• Monitoring & Observability (Datadog, Prometheus, Grafana, SignalFx, Nagios, or similar)
• Incident Management, Root Cause Analysis, and Production Support
• Security Operations including vulnerability remediation, access management, and secrets rotation
• Experience working in enterprise environments with formal change management processes

Preferred Skills

• DNS, Proxy, Edge Services, and Networking Platforms
• Teleport, Bastion Hosts, Service Accounts, and Access Management Solutions
• Container Security and Supply Chain Security
• AMI/Image Lifecycle Management
• AI-enabled Operations, Custom Agentic AI, or Hyperscaler AI Services

Leadership Expectations

• Lead a team of cloud/platform engineers.
• Drive operational governance, service reliability, and process standardization.
• Promote automation-first and reliability-first engineering practices.
• Partner with stakeholders across Cloud, Infrastructure, Security, and Application teams.

Nice to Have

• Experience in SRE, Platform Engineering, or Managed Services environments.
• Exposure to AI-powered operations, observability, or automation solutions.
• Experience supporting large-scale distributed systems and cloud-native applications.