Job description

PRIME FUNCTION

To ensure product and process quality in line with automotive industry standards by implementing robust quality systems, driving continuous improvement, managing customer requirements, and ensuring compliance with regulatory and organizational quality benchmarks.

JOB DESCRIPTION / RESPONSIBILITIES

Develop, implement, and maintain Quality Management Systems (QMS) in line with IATF 16949 / ISO standards
Lead quality planning activities including APQP, PPAP, FMEA, Control Plans, and MSA
Monitor manufacturing processes to ensure adherence to quality standards and specifications
Handle customer complaints, conduct root cause analysis (RCA), and implement corrective & preventive actions (CAPA)
Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies
Conduct internal audits, process audits, and supplier audits
Ensure supplier quality through evaluation, development, and performance monitoring
Collaborate with cross-functional teams (Production, Design, Supply Chain) for quality improvements
Maintain documentation and records related to quality processes and compliance
Train and mentor junior engineers and shop-floor personnel on quality standards and practices
Ensure compliance with safety, environmental, and statutory requirements

AUTHORITY

Authority to stop production in case of major quality deviations
Approve/reject incoming materials, in-process products, and finished goods based on quality standards
Recommend process changes for quality improvement
Initiate corrective and preventive actions across departments
Interface with customers and suppliers on quality-related matters

JOB SPECIFICATION / COMPETENCY

Education:

Bachelor’s Degree in Mechanical / Automobile / Production Engineering
Master’s degree or certification in Quality Management is an added advantage

Experience:

5–8 years of experience in quality roles within the automotive manufacturing industry

Technical Skills:

Strong knowledge of IATF 16949, ISO 9001 standards
Hands-on experience with APQP, PPAP, FMEA, SPC, MSA
Familiarity with core quality tools (8D, Fishbone, 5 Why, Pareto Analysis)
Knowledge of GD&T and engineering drawings
Experience with quality inspection tools and measurement systems

Behavioral Competencies:

Strong analytical and problem-solving skills
Effective communication and stakeholder management
Leadership and team collaboration
Attention to detail and process orientation

PERFORMANCE MEASURES

Reduction in customer complaints and warranty claims
First Pass Yield (FPY) / Right First Time (RFT) metrics
Internal and external audit scores
Supplier quality performance (PPM, rejection rates)
Closure rate of CAPA within defined timelines
Cost of Poor Quality (COPQ) reduction
Process capability indices (Cp, Cpk) improvement
On-time completion of quality deliverables (PPAP, audits, etc.)

Skills

Competencies

Attention to details

Attentive Listening

Communicating Effectively

Customer Centricity

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