Policy SME Lead(Data Annotation)

Opening for Policy SME Lead

Band: B3
Location: Hyderabad (Work from Office)
Shift: 24*7(Night)
Process: Non-Voice
Experience: 6+ Years
Qualification: Graduate

Role Summary

We are looking for an experienced Policy SME Lead to drive the development, implementation, and continuous improvement of annotation policies and guidelines. The role will act as a bridge between Engineering, Product, and Operations teams, ensuring high-quality and consistent training data for AI/ML models.

Key Responsibilities

• Develop, review, and maintain SOPs, annotation policies, and process documentation.
• Translate complex business and engineering requirements into clear operational guidelines.
• Collaborate with Engineering, Product, and Operations teams to resolve policy gaps and edge cases.
• Drive quality improvement initiatives by monitoring KPIs, quality scores, and operational metrics.
• Manage multiple high-priority projects and stakeholder relationships.
• Provide policy clarifications and support to operations teams.
• Identify process improvement opportunities and implement scalable solutions.
• Lead and mentor teams working on policy formulation and data annotation workflows.

Required Skills (Mandatory)

• Experience managing teams in Policy Formulation, Data Annotation, Data Labeling, or Mapping Operations.
• Strong exposure to BPO Mapping/Labeling Operations.
• Client-facing experience and stakeholder management skills.
• Excellent analytical and critical thinking abilities.
• Experience handling multiple high-impact projects simultaneously.
• Strong documentation and technical writing skills.
• Excellent written and verbal communication skills in English.
• Fluent business communication (spoken and written English).
• English proficiency equivalent to SVAR/Versant B2 or above.

Preferred Skills

• Experience in domains such as:
  • Autonomous Vehicles
  • Geospatial Mapping
  • Generative AI
  • Machine Learning Data Annotation
• Understanding of annotation concepts such as:
  • Semantic Segmentation
  • Bounding Boxes
  • LiDAR Point Clouds
• Background in Technical Writing, UX Writing, or Instructional Design.
• Awareness of Machine Learning model training and ground-truth data creation.