LEAD ADMINISTRATOR L1(CONTRACT)

1. Mandatory and good to have skill: Cisco routing switching
2. Preferred Experience: above 7+ (should clear Customer round)
3. Location flex: Chennai, Coimbatore, Hyd, Pune
4. Rates incliding mark up. - B2 - 140 K/M, B3 - 170K/M
5. Shift timings: 24/7 shift

JD:

 

• Role

• Assume lead and total accountability for ongoing projects as assigned; including responsibility for planning; time and cost control; resource utilization, and implementation in support of New customer connectivity, Network upgrade Projects, Relocation projects, and Disconnect projects 
• Special projects (MasterCard Network infrastructure upgrade and enhancements)
• Coordinates with multiple internal Mastercard and external stakeholders to implement technical networking activities
• Provide 1st, 2nd, and 3rd level support for interruptions to IT services, communicating with internal and external parties, investigating issues, and restoring service.
• Participate in special network services projects involving improvements to engineering activities, vendor support, customer support, problem resolution, and technical implementation.
• Manage external and internal customers’ escalations and resolve network communications and operation issues.
• Develop detailed requirements for upgrading existing corporate and MasterCard Customer networks and re-architecting network segments to facilitate new requirements, technologies, and growth.
• Ensure all engineering systems and tools are properly documented and managed. 
• Enhance value for customers through better design and operation of services. This includes the departmental process or service improvements (implementing process improvements, coordinating improvements, lessons learned, process mapping)
• Evaluates current networks and applications to formulate recommendations for potential infrastructure design improvements
• Communicate effectively: Ability to listen, share knowledge, teach, and train people combined with outstanding communication and presentation skills. Uses project management methodologies to implement network projects

 

 

• All About You

 

• Strong leadership, interpersonal, relationship-building, and negotiation skills are required, with a solid track record for developing internal and external relationships, including superior customer focus
• Knowledge of Project Management methodology (Prince2/PMP preferred), vendor management, IT best practices, ITIL and PCI Standards. 
• Advanced/Expert level knowledge of Cisco products & Network Technologies, Security, and Wireless.
• Must have experience with MPLS, broadband, satellite (VSAT), leased lines, and wireless technologies.
• Must have worked on the following protocols: TCP/IP, EIGRP, OSPF, BGP, MPLS, TACACS+, SNMP, DMVPN Policy-based routing
• Preference for Cisco Certified Network Professional Certification R&S (CCNP Routing & Switching) OR above certifications (CCIE R&S/Security).
• Experience of working with local and global service providers.
• Strong analytical/problem-solving and planning skills
• Ability to multi-task on multiple projects effectively while setting priorities and meeting deadlines under pressure
• Comfortable around higher management; can influence without creating undue conflict or resistance
• Advanced Microsoft Excel /Word experience.

 

 

Mandatory Skills: Cisco Routing and Switching .

 

Experience: 5-8 Years .

 

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