QUALITY ASSURANCE ANALYST (Digital Operations)

Role- Senior Associate (Digital Operation Quality)

Band - B1Location - Chennai & Pune

Shift Timming - Night Shift 

Qualification - Graduate degree required; Marketing, Advertising, Media, Business, Communications, Analytics, or related discipline preferred

Experience - 3-6 years in Digital Advertising Operations, Campaign Operations, Quality Assurance, Quality Control, Process Excellence, or Operational Compliance; digital marketing or media-operations audit experience strongly preferred.

 

Roles & Responsibility 

• Perform transaction and process audits across digital service lines.
• Validate campaign setup, order processing, workflow compliance, documentation and QA.
• Identify defects, trends and risks.
• Conduct root-cause analysis and recommend corrective and preventive actions.
• Participate in calibrations; maintain audit evidence and quality records.
• Publish quality reports; support transitions, readiness assessments and improvement initiatives.
• Digital advertising workflows and operational controls; transaction and process audits.
• Campaign setup and order-processing validation.
• SOP and compliance assessment; sampling and error classification; root-cause analysis; corrective and preventive actions; calibration.
• Quality reporting, trend analysis and documentation.
• Advanced attention to detail; Excel and PowerPoint

 

Good To Have Skiils:- Google Ads, Meta Ads Manager, Google Analytics, DV360, CRM and workflow tools; Lean Six Sigma, COPC, ISO or Quality Management Systems; quality scorecards, audit frameworks and dashboards; Green Belt or Quality Analyst certification

 

Mandatory Skills: Quality Management .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.