Job description

Manage and action all cases received through the MHA portal within the prescribed 60-minute TAT by retrieving transaction details, validating information, and updating case status on the portal.
Respond to Section 94 BNSS notices and other law enforcement requests by compiling, reviewing, and sharing customer and transaction information within stipulated timelines.
Act as the primary point of contact for Police, Cyber Crime Cells, CID, and other Law Enforcement Agencies, ensuring timely coordination and resolution of investigation-related requests.
Handle urgent LEA escalations, emergency data requests, and critical incidents independently, including support during non-business hours, weekends, and holidays.
Retrieve, analyse, and interpret transaction and account data to support fraud investigations, cybercrime inquiries, and regulatory requests.
Maintain accurate case trackers, investigation records, and audit-ready documentation while preparing periodic MIS and management reports.
Build and leverage relationships with LEAs, MHA, I4C, and other government agencies to facilitate effective information sharing and case resolution.
Ensure adherence to regulatory requirements, internal policies, and response timelines while driving operational efficiency in LEA engagement processes.

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.

Alerts as often as hourly. Reach new roles while the pile is still small.

Skill gaps, spelled out. See exactly which requirements you don't meet yet.

Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.

Alerts as often as hourly. Reach new roles while the pile is still small.

Skill gaps, spelled out. See exactly which requirements you don't meet yet.

Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

Job description

Manage and action all cases received through the MHA portal within the prescribed 60-minute TAT by retrieving transaction details, validating information, and updating case status on the portal.
Respond to Section 94 BNSS notices and other law enforcement requests by compiling, reviewing, and sharing customer and transaction information within stipulated timelines.
Act as the primary point of contact for Police, Cyber Crime Cells, CID, and other Law Enforcement Agencies, ensuring timely coordination and resolution of investigation-related requests.
Handle urgent LEA escalations, emergency data requests, and critical incidents independently, including support during non-business hours, weekends, and holidays.
Retrieve, analyse, and interpret transaction and account data to support fraud investigations, cybercrime inquiries, and regulatory requests.
Maintain accurate case trackers, investigation records, and audit-ready documentation while preparing periodic MIS and management reports.
Build and leverage relationships with LEAs, MHA, I4C, and other government agencies to facilitate effective information sharing and case resolution.
Ensure adherence to regulatory requirements, internal policies, and response timelines while driving operational efficiency in LEA engagement processes.