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Our tracked job listings for Eastman Auto & Power show strong recent activity.
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Key Responsibilities:
- Travel to customer sites to technical issue , maintain, and repair power equipment
- Perform troubleshooting and diagnostics on equipment to identify issues and recommend solutions
- Conduct preventative maintenance activities to ensure the proper functioning of equipment
- Collaborate with the sales and engineering teams to provide technical support and guidance to customers
- Document all service and maintenance activities, including work performed, parts used, and customer communication
- Stay current on industry trends and advancements in power equipment technology.
Requirements:
- Bachelor's degree in electrical or mechanical engineering, or related field
- 2+ years of experience in a similar role, preferably in the power industry
- Strong technical and mechanical aptitude
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and prioritize tasks effectively
- Willingness to travel to customer sites on a regular basis
- Strong communication and customer service skills
1
Field Service, Technical Services, Field Support, technical support, equipment, troubleshooting
Roles and Responsibilities of a Field Service Engineer at Eastman Auto & Power Ltd
As a Field Service Engineer at Eastman Auto & Power Ltd, you will play a crucial role in ensuring the smooth operation and proper maintenance of our company's power solutions at various client sites. Your responsibilities will encompass a wide range of tasks, and you will be a key player in delivering excellent service and support to our customers.
Key Responsibilities:
1. Installation and Commissioning: You will be responsible for the installation, commissioning, and configuration of our power solutions at client sites. This will involve understanding the technical requirements of the client, coordinating with the internal team, and ensuring a seamless installation process.
2. Maintenance and Repairs: You will be tasked with the regular maintenance and timely repairs of our power solutions at client sites. This will involve conducting routine inspections, troubleshooting any issues, and performing necessary repairs to ensure the continuous functionality of the equipment.
3. Customer Support: You will act as the primary point of contact for our clients, providing them with technical support, addressing their queries, and guiding them on the proper usage and maintenance of our products.
4. Technical Training: You will be responsible for training the client's staff on the proper operation, maintenance, and safety protocols associated with our power solutions.
5. Reporting and Documentation: You will be required to maintain detailed records of all service activities, including equipment inspections, repairs, and customer interactions. This information will be crucial for tracking service history and identifying areas for improvement.
6. Field Support: You may be required to travel to different client sites to provide on-site support, troubleshoot complex issues, and ensure the timely resolution of any service-related issues.
Qualifications and Skills:
- 10th/12th OR A degree in electrical engineering or a related field.
- Previous experience in a similar role, preferably in the power solutions industry.
- Strong technical knowledge and proficiency in handling power equipment.
- Excellent communication and interpersonal skills.
- Ability to work independently and solve problems efficiently.
- Flexibility to travel and work at client sites as needed.
Qualification- 10th,10+2, ITI/Diploma (Electrical)/B. Tech (EE/EC)
2 to 5 years
Service Engineer
Field Service, Technical Services, Field Support, technical support, equipment, troubleshooting
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