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IFTAS

Senior IT Support Engineer

Mumbai · Senior

Older listing - lower visibility likelyVerified listingPosted 367d ago

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86Overall
64Skills
97Experience

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What we know about this role

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Skills required

9 listed
Database Management SystemsApplications ArchitecturePostgreSQLLinuxJava (Programming Language)IBM System Z10 (IBM System/360 Mainframe Line)JavaScript (Programming Language)SQL (Programming Language)+1 more
Database Management SystemsApplications ArchitecturePostgreSQLLinuxJava (Programming Language)

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Job description

Experience -

• A minimum of 4+ years of experience in application support or similar positions. - Mandatory
• A solid comprehension of application architectures and databases is essential, with a preference for PostgreSQL expertise. - Mandatory
• Candidates should possess proficiency in Linux, Java, MQ, and ticketing systems such as ServiceNow. -Mandatory
• Exceptional problem-solving abilities and meticulous attention to detail are necessary. -Desirable
• Strong communication and interpersonal skills are vital, along with the capacity to collaborate effectively. -Mandatory

Knowledge -

• A thorough understanding of operating systems like Linux and its command line interfaces and software applications is crucial for effectively troubleshooting and maintaining applications. - Desirable
• Strong understanding of application architecture is necessary. - Mandatory
• Strong analytical abilities are essential for identifying and resolving issues that may affect application performance or efficiency. - Mandatory
• Capacity to multitask and prioritize effectively is vital for managing multiple issues and projects simultaneously while maintaining accuracy and attention to detail. - Desirable
• Proficient communication skills are important for engaging with team members, IT professionals, and users, facilitating clear explanations of technical concepts. - Mandatory
• Strong customer service skills are required to address user inquiries promptly and effectively. - Mandatory
• Knowledge of programming languages, such as Java, is advantageous for understanding and troubleshooting code. - Desirable
• Experience with database management and data analysis tools is beneficial for handling and interpreting application-related data. – Desirable
• The ability to work collaboratively in a team environment is essential for partnering with other engineers and IT professionals to provide optimal application support. - Mandatory
• Basic Knowledge for IBM MQ: (Mandatory)
• Experience with IBM MQ: Familiarity with IBM MQ installation, configuration, and administration.
• MQ Queue Management: Ability to create and manage queues, topics, channels, and listeners in MQ.
• Message Handling: Understanding of message queuing principles, including message persistence, transactions, and error handling.

Technical Skills -

• Proficiency in various operating systems (Windows, Linux) to troubleshoot and support applications. - Mandatory
• Familiarity with languages commonly used in application development (e.g., Java, JavaScript) to understand code behavior and assist in debugging. - Mandatory
• Understanding of SQL and database management systems (e.g., Oracle, MySQL, SQL Server, PostgreSQL) for querying and troubleshooting datarelated issues. - Mandatory
• Familiarity with MS Office tools like (MS Word, Powerpoint, Excel) - Mandatory, experince with IBM MQ interfaces - mandatory



Open Positions

1

Skills Required

Ibm Mq Series, Postgresql, Linux, Production Support

Role

Responsibilities -

• Identify and resolve intricate application problems escalated from the customer by analysing logs and performance data.
• Provide technical support for application-related issues, ensuring swift resolution and user satisfaction.
• Monitor application performance and conduct regular system assessments to identify and address potential problems.
• Collaborate with developers to detect and rectify software bugs and system malfunctions. Assist in the deployment and configuration of new software versions and updates.
• Document support processes, troubleshooting techniques, and solutions for future reference.
• Train and support end-users on application functionalities and best practices.
• Contribute to the design and implementation of application enhancements and new features.
• Stay updated on industry trends and technologies to improve application performance and user experience.

Education/Qualification

B.Tech/B.E.

Years Of Exp

4 to 6 Years

Designation

Senior IT Support Engineer

tags

Ibm Mq Series, Postgresql, Linux, Production Support

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

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Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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