Senior Administrator - Unix & Linux ( UL2 )
Bengaluru · Senior
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HIGH
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Skills required
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Job description
Any Graduate
Certification :
Technology | Unix Administration
Skills required are :
Proactive monitoring and investigation of logs: Initiate Unix and Linux, AS 400 administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket
Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or KB for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome
Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians.
Process:
* Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process.
* Prepare a detailed shift handover report for the next shift engineer
* Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Unix and Linux (RHEL, Centos, Ubuntu, OEL)
*Configure and manage user accounts and groups
*Install, configure, and manage software packages and services
*Implement and manage file system permissions and security
*Configure basic networking and firewall settings
*Perform system monitoring and basic performance tuning
AS400
*Understand AS400/IBM i system architecture and concepts
*Recognize AS400 naming conventions and library concepts
*Understand basic AS400 command line interface and menus
*Identify AS400 job concepts and subsystem basics
*Recognize AS400 security concepts and user profiles
Created On
14-Aug-2026
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