Implementation Specialist - ServiceNow (SDA)
Bengaluru · Mid Level
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
Always free · no credit card · 1 tap with Google
What we know about this role
HIGH
Our tracked job listings for Microland show strong recent activity.
First 72 hours
Window passed - posted 51d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skills required
20 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
We are seeking an experienced ServiceNow Implementation Specialist to design, develop, implement, and support ServiceNow solutions across multiple modules. The ideal candidate will have strong expertise in ServiceNow platform development, integrations, workflow automation, and ITSM best practices, with the ability to lead end-to-end implementations and collaborate with business stakeholders. The role involves configuration, customization, integration, and building workflows to support business processes across ITSM and other ServiceNow modules
Key Responsibilities
ServiceNow Development and Customization
Design, develop, configure, and customize ServiceNow applications and modules.
Build and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, and Catalog Items.
Develop and manage Service Catalog workflows and request fulfillment processes.
Create and maintain custom applications using App Engine Studio and ServiceNow Studio.
Implement Flow Designer, IntegrationHub, and Automation Engine solutions.
Implementation and Solution Design
Lead end-to-end ServiceNow implementation projects.
Gather business requirements and translate them into scalable ServiceNow solutions.
Conduct workshops with stakeholders to define requirements and solution architecture.
Prepare technical design documents, solution blueprints, and deployment plans.
Ensure alignment with ServiceNow best practices and governance.
Integration and Automation
Develop integrations using REST, SOAP, MID Server, and IntegrationHub.
Integrate ServiceNow with Microsoft, Azure, Active Directory, SCCM, monitoring, HR, and third-party platforms.
Design and implement automated workflows to improve operational efficiency.
Troubleshoot and resolve integration issues.
Platform Administration and Support
Perform platform upgrades and patch management.
Monitor system performance and optimize platform configurations.
Support user acceptance testing (UAT), production deployments, and post-implementation support.
Ensure platform security, compliance, and data integrity.
Leadership and Collaboration
Mentor junior developers and administrators.
Participate in code reviews and establish development standards.
Work closely with project managers, architects, business analysts, and stakeholders.
Provide effort estimation and technical leadership during project delivery.
Required Skills and Qualifications
Technical Skills
Strong experience with:
ServiceNow ITSM
Service Catalog
Incident, Change, Problem, Request Management
CMDB and Discovery
Knowledge Management
Asset Management
Hands-on expertise in:
JavaScript
Glide API
Flow Designer
IntegrationHub
App Engine
Service Portal
UI Builder
Experience with:
REST/SOAP APIs
MID Server
LDAP/Active Directory Integration
SSO and OAuth
Web Services
Preferred Module Experience (One or more of:)
ITSM
ITOM (Discovery, Event Management, Service Mapping)
ITAM
HRSD
CSM
SecOps
GRC/IRM
Workplace Service Delivery
Certifications (Preferred)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist (CIS) – ITSM / ITOM / CSM / HRSD
ServiceNow Certified Technical Architect (CTA) – Preferred for senior positions
Created On
28-Aug-2026
Tools to land this role
PremiumYour match score, skill map and tracker stay free.
Ground Reality
PremiumSpot the dealbreakers in this 397-word post before you apply
Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.
Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.
Insider Path
PremiumFind someone who can refer you here
We help you find people there who worked or studied where you did, and draft your first message and follow-up.
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
More Full Stack Engineer roles in Bengaluru
See all
Keep browsing