IT Admin
Bengaluru · Mid Level
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What we know about this role
HIGH
Our tracked job listings for Snapmint show strong recent activity.
First 72 hours
Window passed - posted 186d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skills required
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Job description
- Bachelor’s degree in Computer Science, IT, or related field with 2–4 years of IT support/asset management
experience. - Strong knowledge of MDM tools, antivirus solutions, IT compliance, and hands-on experience with
Windows, macOS, Linux, and common applications. - Excellent troubleshooting, analytical, and communication skills with the ability to manage multiple priorities
independently. - Experience with ticketing systems (Jira, Freshservice, ServiceNow) and familiarity with Active Directory
and user management. - Basic understanding of networking (LAN/Wi-Fi, IP, VPN) and knowledge of ITIL processes like Incident,
Change, and Asset Management.
Skills Required
MDM,Desktop Support,IT Operations,Windows Server,Antivirus Management,Mac Os,Troubleshooting,Technical Support,windows
Role
- Maintain and update the complete IT asset inventory, including lifecycle tracking from procurement to
decommissioning. - Conduct regular physical asset verification, reconciliation, and coordinate with procurement/finance for
tagging, disposal, and audits. - Manage all user devices through MDM, ensuring policy enforcement, updates, and security compliance.
- Monitor antivirus, patching, and endpoint security; assist with vulnerability management and VPN/Sophos
Firewall (good to have). - Provide L1/L2 desktop support for Windows, macOS, and basic Linux, including installation, configuration,
and troubleshooting. - Resolve common IT issues (hardware, software, network, email, VPN) and escalate critical incidents when
required. - Maintain IT documentation and ensure compliance with security standards, data protection policies, and
audit requirements.
Years Of Exp
6 to 9 years
tags
MDM,Desktop Support,IT Operations,Windows Server,Antivirus Management,Mac Os,Troubleshooting,Technical Support,windows
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