🌐 About S P A Enterprise Info Services (India) Pvt. Ltd.
Founded in 2009, S P A Enterprise Info Services (India) Pvt. Ltd. is a global technology and IT consulting company, headquartered in the UK, with a strong presence across India, the USA, UAE, Canada, and Germany.
With a leadership team bringing over 1,500 years of collective global experience in SAP, Oracle, and Microsoft D365 business transformation, S P A has become a trusted partner for enterprises seeking innovation, agility, and sustainable growth.
At S P A, we don’t just deliver technology we build possibilities.
From strategy to implementation, our experts design and manage end-to-end solutions that accelerate digital transformation and unlock business potential.
With our dual-shore delivery model, rich domain knowledge, and customer-first mindset, we help businesses enhance customer loyalty, boost profitability, and achieve operational excellence.
Recognized as a pioneer in enterprise software services, S P A delivers comprehensive SAP solutions, cutting-edge applications, and managed services for mid-sized and global organizations alike. Our solutions power industries including high-tech, retail, financial services, healthcare, and the public sector.
We are more than an IT services company we are your transformation partner, turning vision into value and ideas into impact.
SLACK WORKSHOP ADMINISTRATOR:
We are looking for a Slack Workspace Administrator to own day-to-day administration, governance, security, and adoption of Slack across the organization. This role ensures Slack is stable, secure, compliant, and seamlessly integrated with business platforms (especially Salesforce) to support Sales collaboration, deal execution, and productivity. The Slack Workspace Admin manages configuration, user lifecycle, app approvals, security policies, operational support, and partners with IT, Security, and business stakeholders to drive measurable adoption.
Key Responsibilities
1) Workspace Administration & Governance
Administer Slack workspace settings: user roles, channel permissions, posting controls, retention, and workspace policies.
Define and enforce channel governance: naming conventions, templates (e.g., deal/opp channels), archival lifecycle, and admin standards.
Maintain Slack usage standards and best-practices documentation (channel etiquette, announcements, searchable knowledge patterns).
2) Identity, Access & User Lifecycle
Manage user onboarding/offboarding and access controls, including guests and external collaborators.
Support SSO and automated provisioning (SCIM) in coordination with IAM/IT teams.
Ensure role-based access governance and least-privilege controls for users, apps, and integrations.
3) App & Integration Management (Slack + Salesforce Focus)
Manage installation, configuration, and lifecycle of Slack apps including Salesforce for Slack and other approved marketplace apps.
Partner with Salesforce Admins/Integration teams to enable:
Salesforce record unfurling and search
Notifications/alerts for leads/opportunities/cases
Approvals and workflow-based updates
Deal-room channel templates and automation
Review and manage app permission scopes, OAuth/token hygiene, and integration changes with minimal disruption.
Coordinate testing and release activities for Slack–Salesforce enhancements (UAT, pilot, phased rollout).
4) Security, Risk & Compliance
Implement and maintain Slack security controls: retention policies, audit readiness, eDiscovery / legal hold processes (as applicable).
Govern data protection controls (DLP where applicable) and external collaboration (Slack Connect, guests).
Conduct periodic security reviews of installed apps/integrations; maintain an approved app catalog and exception process.
Support incident response and investigations in partnership with Security/Compliance (audit checks, suspicious activity reviews).
Required Skills & Experience
3–6+ years administering collaboration platforms (Slack preferred) in an enterprise environment.
Hands-on Slack Admin skills: user management, channel governance, retention settings, policy controls, workspace analytics.
Strong understanding of enterprise security/compliance: retention, audit trails, eDiscovery readiness, access governance.
Experience managing SaaS integrations and app governance (approvals, permission scopes, risk assessment).
Familiarity with IAM fundamentals: SSO (SAML/OIDC), SCIM provisioning (Okta/Azure AD), RBAC concepts
Why Join Us
At S P A Enterprise Info Services, we believe our people are the true drivers of innovation and success. We’re passionate about creating a workplace where technology meets opportunity — empowering every individual to grow, excel, and make an impact.
🌟 Opportunity to Work on Cutting-Edge Technologies
Join an environment where innovation is at the heart of everything we do. You’ll get hands-on experience with modern tools, frameworks, and platforms, working on transformative projects that shape the future of digital solutions.
🤝 Collaborative & Growth-Driven Work Culture
We take pride in fostering a culture built on teamwork, learning, and mutual respect. Our collaborative ecosystem encourages open communication, knowledge sharing, and mentorship — helping you learn, grow, and thrive every step of the way.
💰 Competitive Compensation & Career Progression
Your talent and dedication deserve recognition. We offer a competitive compensation structure, performance-based incentives, and clear career advancement pathways designed to help you achieve both personal and professional milestones.
🕒 Flexible Working Hours
We understand that balance fuels productivity. Our flexible working model allows you to manage your schedule effectively, giving you the freedom to excel at work while maintaining a healthy personal life.
🚪 Open-Door Policy
We value every voice. Our open-door policy ensures transparent communication across all levels, empowering employees to share ideas, raise concerns, and connect directly with leadership.
🏆 Company-Wide Recognition Programs
Celebrating success is part of our DNA. Our recognition and rewards initiatives honor the outstanding contributions of individuals and teams who go above and beyond to deliver excellence.