Hyderabad · Mid Level
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Purpose of the role
The role holder coordinates infrastructure and cloud operational activity, acting as the administrative and commercial hub between infrastructure teams, data-centre operations and customer-facing stakeholders. They own the processes that keep infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance under control, while supporting other project work.
Scope
Coordination of infrastructure and cloud operational activity across infrastructure teams, data-centre operations and customer-facing stakeholders.
Ownership of the processes governing infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance.
Support for customer project activities.
Project administration in JSM for Infrastructure and Cloud Operations
Key responsibilities
Coordinate project activity, planning, scheduling, execution, and outcome reporting with relevant teams and stakeholders.
Track migration and transformation projects, monitoring progress and commitments against delivery timelines.
Skills, knowledge & experience
Essential
Experience in IT infrastructure or cloud operations administration/coordination.
Familiarity with Jira Service Management (JSM) or equivalent ITSM tooling.
Experience with procurement, PO coding and invoicing processes.
Working knowledge of commercial reporting
Strong organisational and communication skills, coordinating across technical, customer-facing and commercial teams, and across time zones with UK-based colleagues.
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