AC

accops

Technical support Engineer

Pune · Mid Level

Older listing - lower visibility likelyVerified listingPosted 32d ago

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

What we know about this role

Hiring pulse

LOW

Our tracked job listings for accops show limited recent activity.

Apply window

First 72 hours

Window passed - posted 32d ago

Early applicants get seen before the pile builds.

Not a repost

The first time we've seen this listing - it hasn't been closed and reopened.

Skills required

9 listed

TCP/IPNetwork PerformanceLinux ServersLinuxDomain Name System (DNS) ServersVirtual Private Networks (VPN)CentOSUbuntu (Operating System)+1 more

You almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.

Job description

We are seeking a motivated and skilled Systems Support Engineer II to join our team, specializing in the support of Accops products. The ideal candidate will have a strong foundation in networking, Linux operating systems, and basic security concepts. You will play a critical role in troubleshooting, resolving technical issues, and ensuring seamless operations for our clients.

Technical Skills Required

Strong understanding of networking concepts and protocols (TCP/IP, DNS, VPN, firewalls, etc.).
Proficiency in Linux OS (Red Hat, CentOS, Ubuntu) for basic administration and troubleshooting.
Familiarity with security principles, including firewalls, authentication mechanisms, and encryption.
Hands-on experience with Accops or similar products is a plus.
Strong problem-solving and analytical skills with attention to detail.
Excellent verbal and written communication skills.

Good To Have:

Preferred Certifications (not mandatory):
CCNA or equivalent networking certification.
RHCSA or similar Linux certification.
Security+ or equivalent security certification.

Soft Skills Required

Strong communication skills (written and Verbal)
Clarity of thought
User centric approach
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Willingness to work in shifts.

Role and Responsibilities:

Provide Level 1 support for Accops products, addressing customer queries and resolving technical issues within SLAs.
Diagnose and troubleshoot problems related to networking, Linux OS, and application configurations.
Collaborate with cross-functional teams to resolve complex technical issues.
Manage and troubleshoot network configurations, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
Monitor network performance and ensure optimal connectivity for Accops applications.
Perform basic administration tasks on Linux servers, including configuration, maintenance, and log analysis.
Identify and resolve OS-level issues that impact application performance.
Assist in identifying and mitigating potential security risks related to applications and infrastructure.
Support the implementation of security best practices for Accops products.
Act as a point of contact for customer escalations and ensure timely updates on issue resolutions.
Provide guidance and training to customers on best practices and product usage.
Create and maintain detailed documentation for troubleshooting guides, FAQs, and knowledge base articles.
Open to travel to client location.

Tools to land this role

Premium

Your match score, skill map and tracker stay free.

Ground Reality

Premium

Spot the dealbreakers in this 324-word post before you apply

Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.

Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.

Insider Path

Premium

Find someone who can refer you here

We help you find people there who worked or studied where you did, and draft your first message and follow-up.

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsApp Join Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

More Quality Assurance Engineer roles in Pune

GPP Classic QA Tester

ZTZensar Technologies · Pune

Sr. Test Analyst

ZTZensar Technologies · Pune

Software Engineer 2

EMEmerson · Pune

Software Engineer 1

EMEmerson · Pune

Keep browsing

All Quality Assurance Engineer jobs in Pune

Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsApp Join Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.