Network Engineer II, Technology

Job Title: Engineer II, Networking

Experience: 3-5 Years

Job Location: Hyderabad, India (Hybrid)

Ensemble Health Partners India is at the forefront of innovation in the Revenue Cycle Management (RCM) space, leveraging modern technology to drive meaningful, real world impact. Our future ready platforms bring together AI driven analytics, intelligent data ingestion, workflow automation, and business intelligence built on a scalable, cloud native architecture. Our AI powered solutions are actively running in production, continuously optimizing processes and delivering data driven insights at scale. With the second largest market share in the U.S. RCM industry, a global workforce of 15,000+ professionals, and 12 technology patents, we deliver results through strong teams, proven processes, and flexible, modern technologies. As part of our continued growth, we have launched our Global Capability Center (GCC) in Hyderabad designed to serve as a strategic extension of our global operations. The GCC brings together technology, analytics, and RCM expertise to build scalable solutions, accelerate innovation, and support our long term vision of transforming healthcare operations. At Ensemble Health Partners India, we foster a culture of growth, collaboration, and innovation where your expertise is valued, your ideas are heard, and your work makes a measurable impact.

The Network Engineer will play a key role in global network operations including design, support, implementation, troubleshooting, maintenance, and documentation. Focus will be on supporting day to day network operations, systems and network capacity, redundancy, high availability, implementation of network best practices and technologies while maintaining performance for critical applications. The position will work as part of a team, coordinating closely with the Information Security team and Technology leadership.

• Monitor network performance and proactively identify optimization opportunities to enhance efficiency, scalability, reliability, security and cost-effectiveness in alignment with the organization requirements and goals

• Maintain network standards, Standard Operating Procedures (SOPs), Disaster Recovery (DR) documentation, network diagrams, device, and license inventory.

• Administration of routers, switches, wireless, firewalls, and system monitoring tools.

• Maintain network policies and have knowledge of current security best practices and tools for a highly secure and available production environment.

• Validates overall network health, performance, availability, security, redundancy, and business continuity.

• Develop solutions to automate and improve network reliability and efficiency

• Serve as a technical expert, driving change to adopt new standards, maintaining reliability and improving performance metrics

• Provides Tier 3 support for the Enterprise network: including routing, switching, firewalls, VPNs, Wi-Fi, monitoring, and reporting applications

• Participate in change management process including development of change management plan for production upgrades.

• Expertise in deploying and managing network switches and firewalls like Cisco, Palo Alto, or similar hardware • Ability and experience managing network in a hybrid environment (on premise and Cloud – Azure)

• Expertise in deploying, configuring, and supporting zero-trust networks

• Proficiency in various operating systems, network software, and utility programs

• Knowledge of risk assessment tools, technologies, and methods

• Advanced skills in scripting/programming in PowerShell/Python or other languages

• Advanced troubleshooting skills in Infrastructure devices and applications areas

• Experience in managing Linux and VMware is a plus

• Strong understanding of ITIL and change management

• Ability to write detailed documentation based on audit, regulatory requirements

• Ability to multitask and manage priorities

• Able to interact with senior leadership and client contacts • Strong desire to learn and implement new technologies

• Work on real-world healthcare and technology challenges, powered by emerging technologies and a strong innovation mindset.
• Be part of a fast-growing, people-first organization where your work creates measurable impact.
• Grow continuously with structured learning, certifications, and industry-recognized development programs.
• Collaborate with high caliber teams that value ownership, trust, and accountability.
• Grow alongside an organization that’s scaling with purpose and clarity. Be part of a fast scaling Global Capability Center with meaningful global responsibility.

• Comprehensive health insurance coverage for associate, kids (2) and parents supporting physical and financial well being beyond the workplace.
• Accidental insurance coverage for the associate that adds an extra layer of security.
• Professional development programs with reimbursement support to help you upskill and grow with confidence.
• A workplace that is fully compliant with labor laws, including maternity and paternity benefits.
• Thoughtful experiences like welcome kits, company swag, and work anniversary gifts that recognize your journey with us.
• Benefits designed to support you at different stages of life and career, not just on day one.