Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

Location: India Remote

Role overview

The Senior Software Engineer II will work closely with the Engineering Manager, Architect, Product Manager and team to understand both stated and unstated needs, own a domain or technical system long-term, and autonomously deliver ongoing business impact through larger, multi-quarter initiatives.

The role is responsible for designing, developing, testing, and enhancing applications for First American. These applications are typically web-based and are developed in accordance with established coding standards and guidelines using a continuous Build-Integrate-Test approach within an Agile environment.

The Senior Software Engineer II will serve as a recognized domain technical authority—using deep business knowledge and strong engineering practices to improve functionality, performance, reliability, and maintainability while shaping technical direction and elevating team outcomes.

Key responsibilities

• Autonomously deliver ongoing business impact for the team, product capability, or technical system—leading larger, multi-quarter initiatives across the full SDLC from design through launch and rollout.
• Own a domain or technical system long-term; serve as a recognized domain expert and drive customer impact through technical direction and durable improvements.
• Make independent technical decisions for the team under open-ended requirements; partner with the Architect and Product Manager on roadmaps, trade-offs, and pragmatic solutions.
• Partner with the Engineering Manager, Architect, and Product Manager on long-term goals; identify when work is not moving the needle and redirect focus toward measurable outcomes.
• Lead one to two important projects concurrently; divide work for independent team execution and anticipate risks proactively.
• Define and maintain project plans for larger initiatives; establish milestones, acceptance criteria, and measurable outcomes.
• Define domain-level standards, patterns, and operational practices; steward elimination of tech debt, toil, and security issues across team-owned systems.
• Lead high-quality code reviews that coach others and elevate review culture; simplify team-owned systems and build tools or documentation others adopt.
• Design architecture and infrastructure patterns the team follows; make spike and MVP decisions and rally the team on scale, reliability, simplicity, and cost trade-offs.
• Serve as a primary driver on production issues and post-mortems; define and monitor SLAs/SLOs where applicable and deliver durable operational fixes, including scale improvements.
• Think systematically about evolution of production infrastructure, integrations, and cross-system dependencies across the domain.
• Drive cross-team coordination and stakeholder communication; eliminate systemic toil and simplify systems at the domain level.
• Mentor engineers across teams; contribute to hiring and partner with the Engineering Manager on team culture and psychological safety.
• Improve how the team measures, communicates, and delivers customer impact; challenge inefficiency and drive continuous improvement.

Competencies

• Probes to understand stated and unstated stakeholder needs; partners as a trusted domain advisor and shapes technical direction with Product and Architecture.
• Monitors team and own deliverables against performance, time, budget, and quality standards; escalates risks early and redirects low-impact work.
• Makes independent technical judgments in open-ended requirements; drives the greatest customer impact through business-aware decisions.
• Identifies when self or team results are not moving the needle; works with the Engineering Manager to improve how impact is measured and communicated.
• Defines solutions and practices that level up the team; stewards code quality, operational excellence, and pragmatic improvement across the domain.
• Takes initiative to grow technical and leadership skills; shares learnings openly and leads by example under ambiguity.
• Promotes productive conflict, disagree-and-commit, and constructive dialogue across teams and stakeholders.
• Adapts effectively across cultures and unfamiliar situations; demonstrates urgency and composure on critical deliverables.
• Unblocks others and eliminates toil through pragmatic technical insight, system simplification, and durable fixes.
• Leads problem decomposition and decision-making with incomplete information; balances trade-offs across simplicity, performance, reliability, and cost.
• Demonstrates excellent verbal, written, interpersonal, and stakeholder-management skills.
• Uses AI tools (cursor/ claude/ pi) and agentic coding assistants effectively; guides adoption of practical patterns across the team and domain.

Technical skills

An ideal candidate should have knowledge of and hands-on experience with the following technologies:

Required

• Microsoft technologies: C# (.NET Core, .NET Framework), TypeScript, NestJS, and Node.js
• Microservices and event-driven architecture using Apache Kafka or other event processing services
• Modern UI frameworks: React.js or Angular
• Cloud platforms (AWS preferred): EC2, S3, Lambda, EFS, ECS, EKS, API Gateway, SQS, IAM, VPC
• Relational databases (MS SQL Server, PostgreSQL) and NoSQL databases (DynamoDB, DocumentDB)
• Docker and Kubernetes
• CI/CD tools: Azure DevOps, GitHub Actions, ArgoCD, YAML, PowerShell
• Observability tools: Splunk, ELK Stack, DataDog
• Testing strategies: Unit Testing, Behavior-Driven Development (BDD), Test-Driven Development (TDD)
• RESTful APIs; OpenAPI/Swagger, API design, and API versioning
• Git-based source-code management, branching strategies, and code review leadership
• Jira and Agile/Scrum practices

Nice to have

• Knowledge of Python
• Knowledge of data analytics tools such as Databricks
• AWS or Azure Developer certification

Educational qualifications

Graduate or postgraduate degree in Computer Science, Information Technology, or a related discipline.

Experience

Minimum of 5–8 years of hands-on software development experience, including technical leadership on production systems and sustained ownership of domain or multi-component initiatives.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.