MS - IT Infra/Cloud - Manager - ITAM - operate
Bengaluru · Senior
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Job description
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
ManagerJob Description & Summary
The OpportunityJoin our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Manager you will lead IT asset management operations within cloud and infrastructure services, guiding teams that maintain visibility, control, and lifecycle activities across technology assets. As a Manager you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff within our Technology Consulting practice. In this role at PwC Acceleration Center India, you will manage assigned workstreams, coordinate deliverables, and apply technology and business knowledge to help address client needs across IT Infrastructure Managed Services.
Responsibilities
- Leading cloud operations workstreams across infrastructure managed services engagements
- Managing client service activities, timelines, and deliverables for cloud administration and support
- Directing teams in troubleshooting cloud computing issues across Azure, AWS, Google Cloud Platform, and Oracle Cloud Platform Services
- Overseeing cloud infrastructure performance monitoring, incident analysis, and service delivery improvement efforts
- Applying cloud compliance, governance, and security practices across managed service environments
- Using FinOps operating model knowledge and Apptio to track cloud consumption, cost drivers, and optimization opportunities
- Leveraging Splunk, Dynatrace APM, CrowdStrike, and digital tooling to monitor platform health and diagnose operational issues
- Coaching team members on technical consultation, cloud engineering, and service management methods
- Identifying opportunities to improve cloud operations processes, automation, and infrastructure performance
- Supporting cloud migration, architecture design, and operational readiness activities for enterprise environments
What You Must Have
- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Managing cloud operations and infrastructure service delivery
- Leading IT asset management workstreams across client environments
- Applying AWS, Azure, or Google Cloud Platform knowledge
- Using Apptio, Dynatrace APM, or Splunk for monitoring
- Coaching teams through cloud administration and troubleshooting
- Bringing cloud compliance and FinOps operating model familiarity
Travel Requirements
Not SpecifiedJob Posting End Date
October 31, 2026Tools to land this role
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