Job description

Position: Cloud Ops Support Engineer – AWS

Experience: 1.5 Years – 3 Years

Location: Mumbai (Bandra East)

Employment Type: Full-Time

Note : Ability to work in a 24x7 support environment when required

Job Summary

We are seeking a highly motivated L2 Cloud Engineer with 2+ years of hands-on AWS experience to support, manage, troubleshoot, and optimize cloud infrastructure and data platform services. The ideal candidate should have strong experience with AWS compute, storage, container, streaming, and big data services, including EC2, EKS, EFS, MSK, EMR, Glue, and related AWS offerings.

The engineer will be responsible for day-to-day cloud operations, incident management, performance monitoring, troubleshooting, and ensuring platform reliability and availability.

Key Responsibilities

AWS Infrastructure Management

Provision, configure, manage, and troubleshoot AWS infrastructure.
Monitor and maintain EC2 instances, Auto Scaling Groups, Load Balancers, and VPC networking components.
Perform root cause analysis for infrastructure and application-related issues.
Support high availability and disaster recovery configurations.

Container & Kubernetes Administration

Manage and support Amazon EKS clusters.
Deploy, monitor, and troubleshoot containerized workloads.
Monitor cluster health and optimize resource utilization.

Storage & File Services

Administer Amazon EFS and other AWS storage services.
Troubleshoot performance and connectivity issues.
Implement backup and recovery procedures.

Data Engineering & Big Data Services

Support and manage Amazon EMR clusters for big data workloads.
Monitor Spark, Hadoop, and EMR job execution.
Manage AWS Glue jobs, Crawlers, Data Catalogs, and ETL workflows.
Troubleshoot data processing failures and performance bottlenecks.

Streaming & Messaging Services

Support Amazon MSK (Managed Kafka) environments.
Monitor Kafka brokers, topics, consumer groups, and replication health.
Troubleshoot connectivity, throughput, and latency issues.

Monitoring & Operations

Configure and manage CloudWatch metrics, dashboards, and alarms.
Support incident, problem, and change management processes.
Perform log analysis using CloudWatch Logs and other monitoring tools.
Participate in on-call rotations and production support activities.

Required Skills

AWS Services
Linux Administration
Kubernetes Fundamentals
Docker Containers
Kafka Basics
Networking (TCP/IP, DNS, VPN, Load Balancing)
Shell Scripting (Bash) or Python
Monitoring and Troubleshooting Skills

Preferred Qualifications

AWS Certified Cloud Practitioner / AWS Solutions Architect Associate / AWS SysOps Administrator.
Experience supporting production environments.
Exposure to Data Lake, Analytics, or Data Engineering platforms.
Knowledge of Spark, Hive, Hadoop, or Kafka ecosystems.
Understanding of hybrid cloud and cloud networking concepts.

Soft Skills

Strong analytical and troubleshooting abilities.
Excellent verbal and written communication.
Ability to handle multiple incidents and tasks simultaneously.
Customer-focused mindset with strong ownership and accountability.
Ability to work in a 24x7 support environment when required.

Experience

1.5 + Years of relevant AWS Cloud Operations experience, with hands-on exposure to EC2, EKS, EFS, MSK, EMR, Glue, and related AWS services in production environments.

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.

Alerts as often as hourly. Reach new roles while the pile is still small.

Skill gaps, spelled out. See exactly which requirements you don't meet yet.

Verified jobs, only. Say no to ghost jobs. Your time deserves respect.