Company Overview
Claranet, founded and led by Charles Nasser, Founder and CEO, is a global technology services provider with €600m revenue, 10,000+ customers, 3,300 staff worldwide, and a 130-employee base in India.
For over 30 years, Claranet has helped clients modernize, secure, and optimize their digital ecosystems through expertise in Cloud, Data, AI, Cybersecurity, and Applications. The Core Cloud India team acts as an extended frontline support team for Claranet France. Working in an Agile and DevOps-driven environment, you will contribute to outsourcing and digital transformation projects while continuing to build your expertise across private and public cloud platforms.
Position Summary
The DevOps System Administrator supports client platforms across web technologies, hosting, systems, applications, middleware, databases, networks, monitoring, configuration management, release management, and Infrastructure as Code. The role focuses on platform performance, reliability, and availability.
Key Responsibilities
- Develop and maintain CI/CD pipelines for secure, reliable deployments.
- Execute operations and planned service requests in line with procedures.
- Manage events, incidents, and configuration requests through resolution.
- Troubleshoot production issues, perform RCA, and automate recurring fixes.
- Collaborate with cross-functional teams to support effective delivery.
- Continuously build technical knowledge to improve service quality.
- Work EMEA hours: 11:30 AM – 9:00 PM IST.
Required Experience and Skills
- Minimum 3 years’ experience in DevOps, systems engineering, system administration, or a similar technical operations role.
- Shell Scripting: Advanced Bash/shell scripting for automation, administration, and monitoring.
- Troubleshooting: Ability to diagnose CPU, memory, disk I/O, and network issues using standard Linux tools.
- Networking: Understanding of Linux networking, routing, DNS, and firewall tools.
- Configuration Management : Experience managing server configuration at scale using Puppet.
- Cloud Platforms : Hands-on experience with AWS, Microsoft Azure, or Google Cloud.
- DevOps Toolchain: Experience with Ansible, Kubernetes, Terraform, GitHub, and GitLab.
- Automation: Proficiency in Python, Bash, and PowerShell.
Preferred Qualifications
- Relevant certifications such as AWS DevOps Engineer, CKA, Terraform Associate, RHCSA, RHCE, or LFCS.
- Familiarity with database management and network security concepts.
As a member of frontline customer support, you will work in a full DevOps environment. The performance and availability of the platforms are at the center of your mission. You will work as a DevOps System Administrator on clients’ projects with a complete technical ecosystem related to Web technologies (application engines, webserver, databases, network, etc.) and hosting (monitoring, code management, configuration and release management, IaaC, etc...).
You’ll receive the training needed to become a true jack-of-all-trades, capable of quickly and independently handling issues related to systems, applications, middleware, databases, and networks.
Behavioral Competencies
- Autonomous, curious, rigorous, and proactive.
- Strong communication, analytical, and problem-solving skills.
- Adaptable to varied technical assignments and changing priorities.
- Customer-focused, collaborative, open-minded, and team-oriented.
Benefits
- Competitive compensation.
- Group Medical Insurance (including parental coverage), Group Term Life, and Personal Accident Insurance.
- Tax-efficient flexible benefits.
- Statutory benefits (PF, Gratuity).
- Continuous learning and development opportunities.
- Flexible work arrangements and strong focus on work–life balance.