Senior Quality Engineer, In-Process Quality and Customer Quality Support
Company Description
We are a Vehicle Intelligence & Analytics startup incubated at IIT Delhi, working in the sustainable and clean mobility space. Vecmocon is making the EV ecosystem smart, connected and reliable by using its state-of-the-art solutions and data-centric approach to drive the electric mobility and clean energy revolution in India. We make electric vehicles, primarily 2W and 3W, smart and connected using our IoT-enabled data analytics, which helps EV players in making key business decisions. Founded by alumni of IIT Kanpur, IIT Delhi and ISB, Vecmocon is backed by the renowned VC investors Tiger Global and Blume Ventures.
We are a young, fast-growing startup with a futuristic vision and stellar aspirations. There are plenty of learning and growth opportunities within the organisation.
Location: Manesar / Noida
Experience: 5 to 7 years
Job Summary
We are seeking a hands-on and experienced Senior Quality Engineer to manage in-process quality across manufacturing operations and support the Customer Quality team on failure analysis, root cause investigation and corrective action closure. The ideal candidate will have a strong background in electronics manufacturing, EMS or contract manufacturing, BMS, EV chargers or similar electronic assemblies, along with the ability to read quality data, identify trends and drive issues to permanent closure.
Key Responsibilities
- In Process Quality: Monitor and control quality across SMT, THT, assembly, soldering, testing and final inspection, and ensure adherence to Quality Control Plans, SOPs and inspection standards through regular process audits and layered checks.
- Rejection and Defect Analysis: Maintain daily in house rejection and rework data, prepare Pareto and trend charts by product, process, defect type and line, and drive corrective action on recurring issues.
- PPM and Performance Monitoring: Track internal, process and customer PPM, maintain product-wise dashboards and coordinate with Production, Process Engineering and Supplier Quality to close gaps against targets.
- Rework and Failure Analysis: Own rework traceability and disposition of rejected boards, and troubleshoot failed PCBs, BMS and chargers using visual inspection, multimeter, oscilloscope, solder joint checks and functional testing to identify failure modes.
- Customer Quality Support: Support the Customer Quality team on customer complaints and field failure analysis, participate in RCA, 8D and CAPA activities, and provide the data and evidence needed for customer responses and visits.
- Root Cause Analysis: Lead structured problem solving using 5 Why, Fishbone, Pareto, 8D and Fault Tree Analysis, validate root causes with data and physical evidence, and ensure corrective actions are deployed across similar products and processes.
- Data and Reporting: Maintain accurate quality databases, build daily, weekly and monthly dashboards covering FPY, rejection percentage, rework percentage, COPQ and complaint status, and use Excel Pivot Tables for analysis and reporting.
- Cross Functional Coordination: Work closely with Production, Process Engineering, Test Engineering, Design, Supplier Quality, NPI and EMS partners to identify issues independently and drive actions to closure.
Qualifications
- B.E., B.Tech or Diploma in Mechanical, Electronics, Electrical, Mechatronics or a related engineering discipline.
- 5 to 7 years of relevant experience in in-process quality, manufacturing quality or customer quality support, ideally in electronics, automotive, EV or EMS manufacturing.
- Strong hands-on experience with PCB and PCBA quality, failure analysis and root cause analysis.
- Good working knowledge of 7 QC tools: 5 Whys, Fishbone, Pareto Analysis, 8D and CAPA.
- Practical understanding of SMT and THT processes, soldering defects and electronic component handling.
- Excellent analytical, communication and documentation skills, with the ability to work independently and across functions.
- Strong command of Excel for data analysis, dashboards and Pivot Tables.
- Ensure lessons learned from customer complaints are incorporated into in-process controls.
Preferred Skills
- Experience with ISO 9001 or IATF 16949 quality management systems.
- Working knowledge of FMEA, Control Plan, SPC, MSA and Poka-Yoke.
- Exposure to APQP and PPAP concepts and IPC standards.
- Certification or training in 8D, IATF 16949, Six Sigma or similar quality methodologies.
- Background in EV, BMS, EV charger, automotive electronics or power electronics manufacturing.
- Willingness to travel to EMS and customer locations when required.
Key Performance Indicators
- Reduction in in-house and customer PPM.
- Improvement in first-pass yield and reduction in rejection and rework percentage.
- Timely RCA, 8D and CAPA closure with elimination of repeat defects.
- Accuracy and turnaround time of quality data and failure analysis reports.
- Improvement in process compliance across manufacturing lines.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
Collaborative and supportive work environment