Lead QA Engineer

About Williams-Sonoma

Founded in 1956 and headquartered in San Francisco, California, Williams-Sonoma, Inc. is a Fortune 500, digital first, multi-channel specialty retailer. Our company vision is to own the home, and the places where our customers work, stay, and play. We bring the latest home furnishing trends to life for customers through the individual lenses of our ten distinct brands, each serving different life stages and rooms of the home and beyond. Our brands include Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation, Mark & Graham, GreenRow, and Dormify. We are committed to sustainability, continuously working to protect our planet, while building an open and collaborative culture across our organization.

With more than 500 retail stores globally and multiple international franchise operations, technology is a core driver of our business strategy. We build and operate in-house platforms powering e-commerce, supply chain, merchandising, analytics, and customer experience ecosystems worldwide.

Engineers at the Williams-Sonoma India Technology Center build and scale digital commerce platforms that power these global brands, serving millions of customers worldwide.

Role Overview

At Williams-Sonoma, we build some of the retail industry’s leading e-commerce platforms across multiple iconic brands. Engineers at WSI work full-stack, delivering exceptional customer experiences while building enterprise-grade services that power personalization, order management, and large-scale digital commerce.

Impact of the Role

• Improve the quality of features delivered through robust automated testing

• Reduce regression cycle times through effective automation approaches

• Drive adoption of cutting-edge functional test automation practices

• Improve automation suite effectiveness and execution performance

Technology Platforms You Will Work On

• Automated test suites

• Test automation framework

• Selenium + Java

• WebDriver

• Playwright + JavaScript

• JUnit

• TestNG

• Allure

• TestRail

• Relational and NoSQL databases

• Git

• GitHub

Key Responsibilities

• Work closely with your Scrum team to improve the quality of features delivered through robust automated testing

• Design, code, and maintain effective automated test suites aligned with feature development

• Collaborate with engineers to ensure features are designed to support testability

• Analyze functional and technical designs to create test cases that reveal code deficiencies

• Review peer engineering work to ensure high quality, consistency, and adherence to standards

• Provide leadership within the Quality Engineering Guild by sharing knowledge and best practices

• Support test data management and test automation initiatives

• Evaluate, prototype, and help select testing tools, frameworks, and processes

• Implement approaches to significantly reduce regression cycle times

• Actively participate in Scrum ceremonies including planning, stand-ups, and retrospectives

• Champion functional test automation and drive adoption of cutting-edge practices

• Serve as technical owner of WSI’s test automation framework

• Identify opportunities to execute test automation closer to feature development

• Improve automation suite effectiveness and execution performance

Qualifications

• Demonstrated programming and automation engineering capability

• 10+ years of experience in Quality Engineering or Quality Analysis roles

• Strong understanding of software development best practices

• Expertise in quality engineering methodologies, tools, and standards

• Deep knowledge of test automation design patterns such as Page Object Model

• Ability to review, understand, and contribute to technical designs

• Strong written and verbal communication of testing strategies

• Proven passion for continuous improvement and engineering excellence

• Advanced experience with Selenium + Java, WebDriver, Playwright + JavaScript, JUnit, or TestNG

• Experience testing large, heterogeneous systems end-to-end

• Knowledge of test reporting and management tools such as Allure and TestRail

• Experience building and maintaining UI, API, and end-to-end automation frameworks

• Understanding of relational and NoSQL databases

• Hands-on experience with Git, GitHub, and collaborative development workflows

Why Join Williams-Sonoma

• Work on some of the retail industry’s leading e-commerce platforms across multiple iconic brands

• Deliver exceptional customer experiences while building enterprise-grade services

• Contribute to global technology capabilities from the India Technology Center

• Help drive innovation across e-commerce, supply chain, and customer experience platforms