Devops Engineer

R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.

For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

Currently, we are looking for a “DevOps Engineer”.

What you’ll do:

1. Setup tools and required infrastructure

2. Drive efficiency and innovation in the DevOps team

3. Manage stakeholders and external interfaces.

4. Monitor and measure customer experience and KPIs.

5. Working on ways to automate and improve development and release processes

6. Identifying technical problems and developing software updates and ‘fixes’

7. Working with software developers and software engineers to ensure that development follows established processes and works as intended

8. Professional experience and a high-level understanding of working with various operating systems and their implications

9. Analyse current technology utilised within the company and develop steps and processes to improve and expand upon them.

What we’ll need:

• Proven experience an a DevOps engineer, with a strong focus on designing and imple-menting robust DevOps toolchains and cloud automation strategies.
• Extensive experience with CI/CD pipeline setup and management, utilising industry-standard tools such as Jenkins, GitLab CI/CD, or AWS Code Pipeline.
• Deep understanding of cloud infrastructure and hands-on experience with AWS services, including but not limited to EC2, S3, RDS, Lambda, CloudFormation, and IAM.
• Strong expertise in infrastructure-as-code (IaC) frameworks such as AWS CloudFormation, Terraform, or Ansible for provisioning and managing cloud resources.
• GitLab, Build tools such as Bazel, Maven, AWS Code commit, Jenkins, AWS Code Pipeline, GitLab CI/CD, JIRA, Selenium, SonarQube, Covertly, AWS Code Deploy, Ansible, AWS CloudFormation, Artifact repos, etc.
• Docker: Proficiency in Docker containerisation technology to package and deploy server components. Ability to create Docker images, manage containers, and configure Docker networking and storage. Kubernetes: Familiarity with Kubernetes orchestration platform for containerised applications. Understanding of deploying servers as Kubernetes pods, managing deployments, and leveraging Kubernetes features like scaling, load balancing, and resource allocation.
• Experience in setting up and managing mirror repositories like Nexus or Artifactory, VS Code Extension Development and distribution,
• Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and infrastructure management tasks. Experience in writing serverless utilities in AWS lambda for automation and workflow tasks.
• Solid knowledge of DevOps best practices, including continuous integration, continuous deployment, configuration management, and automated testing.
• Experience with implementing and managing monitoring, alerting, and logging systems on AWS, using services such as CloudWatch, CloudTrail, and Elasticsearch.
• Candidate should have a solid grasp of security best practices and be able to implement appropriate security controls and measures within the AWS environment, knowledgeable about IAM policies, encryption mechanisms, VPC security,
• Strong problem-solving skills and the ability to troubleshoot complex issues related to cloud infrastructure, deployments, and performance.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher and Cloud Certification in AWS and Azure