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fa-evmr-saasfaprod1-cx1

IP TEC Engineer

India · Senior

Recently posted - highest visibilityVerified listingPosted 1d ago

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64Skills
97Experience

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Skills required

2 listed
Software DocumentationAccess Network
Software DocumentationAccess Network

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Job description

As an IP Technical Expert Center Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices.

  • Work effectively in a mixed environment, using best practices and business knowledge to improve products or services.
  • Apply in-depth business knowledge of IP product services to understand integration and achieve objectives.
  • Use advanced analytical, network, and node-level troubleshooting skills to solve complex customer and field-facing team issues related to specific IP products.
  • Share initial ideas for the professional direction of your organizational unit.
  • Act as a professional advisor and mentor for staff, work teams, and task forces.
  • Lead or act as SPOC for customer deployment projects involving specific IP products, new technology areas, or high business potential/impact.
  • Resolve customer trouble tickets, diagnose complex issues (e.g., hardware, software, or combined), and recommend or provide corrective actions.
  • Provide technical requirement inputs based on customers' deployment experience.

You have:

  • Bachelor's degree in engineering with 5-10 years of relevant experience.
  • Provides technical requirement inputs based on customers’ deployment experience.
  • Inputs to develop SW/HW build-controlled production releases.
  • Creation and release of hardware/software documentation and customer notifications.

It would be nice if you also had:

  • Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams.
  • Familiarity with the care process (especially emergency case handling), contributing when needed to the fastest problem restoration.
  • Experience with access network nodes, involving the integration of theory and principles with organizational practices and precedents.
  • Advanced network and node-level troubleshooting skills for IP routers/networks and in-depth knowledge.

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Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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