AMS Data Platforms Backend (SAP Datasphere and Snowflake)

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Signify, formerly known as Philips Lighting, is the world market leader in innovative, energy-efficient connected lighting systems and data-enabled services. We’re constantly ahead of the curve, breaking new grounds in A.I., smart homes, offices, cities and more. Our products in the consumer space (such as Philips Hue, WiZ) and in the professional space (such as Philips Interact) deliver business value and transform life in homes, buildings and public spaces. Our purpose is to unlock the extraordinary potential of light to make people’s lives safer, more productive and more comfortable, businesses and cities more efficient and liveable and the world more sustainable.

In 2016, we became an independent company, listed on Amsterdam’s Euronext Stock Exchange. Building on over 130 years of innovations, we have pioneered many key breakthroughs in lighting and have been a driving force behind several leading technological innovations, such as LiFi (internet connectivity through light), UV-C, solar and horticultural lighting.  

Signify is in a leading position as the lighting industry transitions from conventional to LED technologies and now moves toward connected lighting. Are you a Digital technical professional who combines customer focus, technology expertise and a continuous-improvement mindset?

Role Overview

The Digital Technical Engineer delivers application maintenance and technical support for SAP Datasphere, SAP Business Data Cloud and Snowflake, helping keep applications stable, secure, compliant and fit for business use.

Based in India, the role is positioned in Application Services / Application Maintenance Services India. The role enables reliable, secure and efficient delivery for SAP Datasphere data services.

Within the target operating model, Application Services keeps service accountability with Signify, places internal teams in the lead for maintenance execution, and uses vendors as co-sourced delivery support under internal direction, with follow-the-sun coverage.

A critical aspect of the role is executing incident, problem, change and service-request work, maintaining lifecycle health and improving support quality under clear internal ownership.

Key Responsibilities

1. Application Maintenance & Lifecycle

• Execute L2/L3 incident, problem, change and service-request activities for applications and data platforms in scope, meeting agreed service levels and restoring service with minimal business disruption.
• Applications in scope are SAP Datasphere, SAP Business Data Cloud, Snowflake, SAP BODS, Datavard Glue, etc.
• Maintain application stability and lifecycle health through upgrades, patches, certificates, monitoring, technical documentation and sustainable corrective actions.

2. Co-sourced Delivery & Improvement

• Work with the Service/Product Owner, functional team, architecture, security and external providers; internal teams lead execution and vendors support under Signify direction.
• Improve runbooks, knowledge, automation and standardization, and support transition to operations for new or changed solutions.

Your Profile

Experience & Expertise

• Strong technical expertise relevant to the mentioned applications, supported by application and/or infrastructure knowledge, problem-solving skills and service-management discipline.

Leadership & Capabilities

• Works independently, acts as a trusted specialist, shares knowledge and collaborates effectively across functions, geographies and suppliers.

Education & Certifications

• Degree in Information Technology, Computer Science, Engineering or a related field.
• Preferred certifications (secondary research): Microsoft Power BI Data Analyst and relevant SAP Analytics or data-platform credentials.

Other Requirements

• Fluent in English and able to collaborate effectively across functions, geographies and suppliers. Able to work effectively in a global follow-the-sun service environment where required.

Our Commitment

We believe diversity and inclusion drive innovation. With employees representing nearly 100 nationalities, Signify is committed to creating a workplace where everyone feels valued, respected, and empowered.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.