Senior Software Engineer

TITLE

Senior Software Engineer

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.

ABOUT VISTA

Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.

POSITION OVERVIEW

The Senior Software Engineer, Senior Manager at Duck Creek Technologies is a high-impact technical leadership role responsible for providing deep expertise and strategic direction in the development of advanced software solutions for the insurance technology sector. This position focuses on technical innovation, architectural excellence, and the delivery of complex software systems. As a Senior Software Engineer, this role requires significant experience in leading large-scale technical projects but does not involve direct people management. The Senior Software Engineer collaborates with cross-functional teams and senior leadership to define and execute the technology vision while driving engineering best practices across the organization. 

WHAT YOU’LL D

• Serves as the technical lead for large-scale, complex software projects, ensuring architectural integrity, scalability, and performance across cloud-native systems.

• Provides expert guidance on software design, architecture, and implementation strategies — including cloud infrastructure architecture (Azure), containerized/orchestrated deployments (Kubernetes), and Infrastructure-as-Code practices (Terraform) — to ensure alignment with business and technical objectives.

• Drives technical innovation and evaluates emerging technologies, including AI-assisted and agentic development tooling, for integration into the engineering ecosystem, defining team standards for their safe and effective use.

• Leads the design and development of key system components, frameworks, and services that form the foundation of Duck Creek's product offerings.

• Collaborates with Product Management, Quality Assurance, and other Engineering teams to deliver high-quality, on-time software solutions.

• Influences technical roadmaps and makes architectural decisions that support long-term scalability, maintainability, and cloud cost efficiency.

• Ensures adherence to software development best practices, including coding standards, automated testing, security, performance optimization, and responsible use of AI-generated code.

• Partners with engineering teams across the organization to solve complex technical challenges — including production infrastructure issues (cloud networking, autoscaling, deployment pipelines) — and drives engineering excellence.

• Conducts design reviews, code reviews, and provides constructive feedback to engineering teams, applying the same scrutiny to AI-assisted contributions as to hand-written code.

• Develops and maintains detailed technical documentation that supports engineering teams in delivering solutions efficiently.

• Works closely with DevOps to ensure CI/CD pipelines are optimized for fast, reliable, and secure software delivery.

• Acts as a thought leader within the engineering organization, contributing to technical discussions, knowledge sharing, and fostering a culture of technical excellence — including how AI tooling is adopted responsibly across teams.

• Performs all other duties and activities as required.

• Acts in accordance with and as a good steward of Duck Creek Technologies' mission, vision, and core values.

WHAT YOU’VE DONE

Education and Work Experience:

• Bachelor’s degree, or higher education level, or its foreign equivalent, in Computer Science, Computer Information Sciences, and/or related field 

• Total Work Experience: 12+ years (software development) 

• Leadership Experience: 3 years minimum, 5 years preferred 

Skills, Knowledge, Abilities, and Behaviors

• Extensive experience with software architecture, design patterns, and microservices.

• Strong technical leadership experience on large-scale projects in a global organization.

• Experience with cloud-native architectures, containerization, and orchestration technologies (e.g., Kubernetes, Docker) and their autoscaling/production operational characteristics.

• Hands-on experience with Infrastructure-as-Code (Terraform or equivalent) and cloud platform engineering, including diagnosing infrastructure-level issues (networking, load balancing, quotas).

• Demonstrated experience leading teams in the adoption of AI-assisted and agentic software development practices, with a clear point of view on governance, code-review rigor, and risk management for AI-generated code.

• Prior experience working in a senior technical role in a global software company.

• In-depth understanding of modern software development methodologies, including Agile, Scrum, and DevOps practices.

• Proficiency in managing complex software development projects with competing priorities and deadlines.

• Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

• Expertise in cloud computing platforms such as Azure, AWS, or Google Cloud.

• Knowledge of software architecture principles, including microservices, APIs, and containerization.

• Ability to foster a collaborative, high-performing engineering culture that embraces new tooling (including AI) without compromising quality or accountability.

• Proven ability to manage budgets, forecasts, and resource planning in an engineering organization.

• Proficiency in software development tools, such as Jira, Git, and CI/CD pipelines (Azure DevOps or equivalent).

• Commitment to continuous improvement, innovation, and process optimization.

• Ability to manage conflict and resolve complex team dynamics.

• Strategic thinking with a focus on long-term planning and aligning engineering efforts with business goals.

• High emotional intelligence and ability to manage diverse teams effectively.

• Ability to operate in a fast-paced, dynamic environment with changing priorities.

CORE COMPETENCIES

Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing—treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.

LEARN MORE

- Company Website – Transforming Insurance with Duck Creek's SaaS Solutions
- Life at Duck Creek – Life at Duck Creek - Duck Creek
- Benefits & Rewards – Wellbeing & Rewards - Duck Creek

LOCATION & WAYS OF WORKING

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.

This role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities.

At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs.

The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations.

WHAT WE STAND FOR

Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems.

Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements—without regard to any protected status.

We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead.

To learn more: https://www.duckcreek.com/life-at-duck-creek/

AI STATEMENT

To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted.

PRIVACY NOTICE

By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data – Refer Privacy Notice 

NOTICE

Duck Creek Technologies does not accept agency resumes.