Job description

About Impact Analytics

Impact Analytics is an agentic-first AI software company transforming retail merchandising through cutting-edge AI, LLMs, and Generative AI technologies. As a fast-growing Series D company with deployments across five continents, it is building both industry-leading merchandising solutions and foundational AI agents that are redefining how retail decisions are made.

What makes Impact Analytics unique is its combination of deep retail domain expertise, strong innovation culture, and global presence. It is one of the few India-born AI companies recognized globally by organizations like Fortune, Gartner, and the Inc. 5000.

For candidates looking to work on next-generation AI products with global scale and real-world impact, Impact Analytics is an exciting place to build your career. Here’s a link to our website: www.impactanalytics.co.

The impact that you will be making

We are looking for a hands-on and detail-oriented Performance QA Lead to drive performance engineering across our products. The role will own performance test planning, strategy, execution, analysis, and performance issue resolution across frontend and backend systems. The ideal candidate combines strong hands-on performance testing expertise with the ability to work closely with DevOps and Engineering teams to identify bottlenecks and improve system scalability.

What this role entails

Own and execute end-to-end performance test plans and strategies aligned with product requirements and expected workloads.
Understand real-world usage patterns, workload models, concurrency, throughput, response-time expectations, and translate them into performance scenarios.
Design and execute separate performance testing approaches for frontend and backend components, identifying bottlenecks across the application stack.
Leverage existing functional test scenarios and workflows to build meaningful performance test cases.
Hands-on experience with performance testing tools such as JMeter, Locust, LoadRunner, and/or LoadView.
Work closely with DevOps and Engineering teams on environment readiness, monitoring, workload execution, capacity analysis, and performance improvements.
Analyze test results, logs, metrics, traces, and system behavior to identify, isolate, and troubleshoot performance issues.
Identify root causes of performance bottlenecks and work closely with teams to drive resolution.
Drive root-cause analysis and collaborate with engineering teams to recommend and validate performance fixes.
Establish performance benchmarks, baseline metrics, regression checks, and actionable reporting for stakeholders.
Mentor QA/performance engineers and provide technical leadership while remaining actively involved in hands-on execution.

What lands you in this role

10–12 years of experience in performance testing with significant hands-on ownership.
Strong understanding of performance testing concepts including load, stress, endurance/soak, spike, scalability, and capacity testing.
Strong practical experience in at least one major performance testing tool; exposure to multiple tools such as JMeter, Locust, LoadRunner, or LoadView is preferred.
Ability to convert functional user journeys into realistic performance workloads and test scenarios.
Strong troubleshooting mindset with the ability to move from symptoms to root cause and actionable remediation.
Experience working cross-functionally with Engineering, DevOps, Product and QA Lead.
Strong attention to detail, ownership, analytical thinking, and communication skills.
Experience with application monitoring, observability, logs, metrics and profiling is a strong plus.

What we offer

An opportunity to develop some of the best enterprise SaaS products to be built out of India
Opportunities to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions
A flat, collegial work environment, with a work hard, play hard attitude
A platform for rapid growth if you are willing to try new things without fear of failure.
Remuneration with best in class industry standards with generous health insurance cover.

Some of our accolades include:

Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
Ranked #72 in America’s Most Innovative Companies list in 2023—by Fortune—alongside companies like Microsoft, Tesla, Apple, IBM, etc.
Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.

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