Job description

The Product Operations team is hiring a Systems Engineer to monitor and maintain the health of the processing environment, support by troubleshooting applications, and provide process certification on both Linux and Windows Environments.  This role requires monitoring applications that run in various environments through internal dashboards. The role will require responsibilities for identifying issues from the internal dashboards, performing first level triage of the issues, and escalating as necessary until the issue is resolved. Problem solving will consume a large portion of time in this role, as it requires assisting multiple teams with resolving issues daily. Technical and analytical skills will be required for this role. Responsibilities will increase over time as experience is gained to continue supporting production processing and improving the efficiency of the processing environment and applications running in it.

Tier 1 Monitoring and Escalation support for internal systems and environments
Working with BigData processing environments (Hadoop, AWS, Greenplum, Windows) to monitor system health with respect to job processing volume
Execute custom requests and ad-hoc jobs in a timely manner and validate the results
Communicating and collaborating with teams around the globe in multiple countries
Automating manual steps, alerts, and optimizing existing processes for execution efficiency

What You’ll Do:

Attention to detail
Ability to follow complex and detailed instructions
Sense of action and assertiveness to resolve issues
Desire for learning new technologies
Strong data analysis and problem-solving skills
Excellent written and verbal communications skills
Should be ready to work in 24/7 rotational shifts.

What You’ll Need:

0-3 years of experience required
Bachelor’s degree in computer science or related field
Understanding of Windows and Linux Environment
Should be able to write and understand basic SQL Queries
Knowledge of any scripting language (preferably Python)
Windows & Linux command line experience, basic knowledge of XML
Knowledge of JIRA & GIT.

Shift Timing:

24/7 rotational

About Comscore:

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

Comscore is committed to creating an inclusive culture, encouraging diversity.

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