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Principal Software Development Engineer

Hyderabad · Staff/Principal

Older listing - lower visibility likelyVerified listingPosted 37d ago

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Skills required

31 listed
CI/CDCase ManagementObject StorageAzure DevOpsFederal LawsNext.jsTypeScriptPython (Programming Language)+23 more
CI/CDCase ManagementObject StorageAzure DevOpsFederal Laws

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Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Principal Full-Stack Engineer — Customer Success & Support

Why this role

Build and operate end-to-end systems that power myF5, case management, knowledge, and agent tooling. You’ll deliver scalable cloud services, modern web experiences, CI/CD/IaC, and data platforms that measurably improve self-service, deflection, MTTR and agent productivity — while helping the org adopt AI to multiply team impact.

What you’ll own

  • Architect and ship full-stack solutions (React/Next.js + TypeScript frontends; Node/Python/Go/Java backends) and production APIs.

  • Design cloud architectures on public cloud: managed DBs, object storage, networking, IAM, and secure service-to-service patterns.

  • Build data platforms: relational + NoSQL, caching, search, event streams, and object storage; enable vector/semantic stores for AI.

  • Own CI/CD and IaC (Terraform / ARM / Bicep, GitHub Actions / Azure DevOps / Jenkins); containerize and run on Kubernetes (AKS/EKS).

  • Instrument observability and SLAs (metrics, tracing, logging); ensure operational excellence and security/compliance.

  • Integrate with enterprise platforms (Salesforce, Coveo/search, identity providers) and partner with Product, Support Ops, Security, and ML teams.

  • Mentor engineers and introduce standards, templates, and automation to scale delivery.

Required qualifications

  • 10+ years building full-stack systems at scale.

  • Expert at using variety of AI tools and stacks to solve enterprise grade problems

  • Strong frontend (React/Next.js + TypeScript) and backend (Node/Python/Go/Java) experience.

  • Deep Azure and/or AWS experience: compute, networking, managed databases (Postgres/Aurora/DynamoDB/Cosmos), S3/Azure Blob.

  • Hands-on CI/CD and IaC (Terraform / ARM / Bicep; GitHub Actions / Azure DevOps / Jenkins).

  • Containerization & orchestration: Docker + Kubernetes (AKS/EKS).

  • Data platform familiarity: caching (Redis), search (Elasticsearch/Coveo), eventing (Kafka/Kinesis), object storage.

  • Strong observability, security, and production-ops experience.

  • Excellent communicator who translates product/customer needs into robust technical solutions.

  • Leverages AI tools to boost team productivity — uses AI-assisted development and automation to create multiplier effects across the org.

  • Built predictive & generative AI apps in production and can guide product requirements to embed AI features (RAG, embeddings/vector stores, predictive pipelines) into workflows.

  • BS/MS in CS or equivalent experience.

Nice to have

  • Prior experience with customer success / support systems (portal, knowledge).

  • Familiarity with LLM integration patterns and vector DBs (FAISS, Milvus).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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