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HCLTech

SME - Iaas AWS, Terraform

Chennai · Mid Level

Older listing - lower visibility likelyVerified listingPosted 82d ago

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64Skills
97Experience

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Skills required

8 listed
CI/CDAmazon Web ServicesTerraformLinuxChef (Configuration Management Tool)JenkinsJIRAMicrosoft Azure
CI/CDAmazon Web ServicesTerraformLinuxChef (Configuration Management Tool)

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Job description

Job Summary

We are looking for a proactive and technically strong Cloud Operations & Automation Support Engineer to support provisioning platforms and automation workflows. The role involves troubleshooting complex build failures, supporting configuration management tools, and ensuring smooth execution of provisioning and decommissioning processes in a production environment.

Key Responsibilities

  • Monitor, manage, and troubleshoot provisioning and build failures across workflows such as VPCx, OPCx, and database platforms
  • Perform end-to-end issue analysis and resolution for provisioning and decommissioning workflows to ensure minimal business disruption
  • Create, manage, and track Incidents / iTasks in ServiceNow when support from dependent teams (e.g., IRIS, VPCx) is required
  • Support OS teams (Linux & Windows) in resolving Chef-related issues, including:
    • Unhealthy Chef clients
    • Errors or exceptions during Chef runs
    • Data bag-related issues
  • Troubleshoot Jenkins pipeline failures by analyzing logs and providing resolution support to requestors via email or support channels
  • Escalate critical and recurring issues via JIRA or appropriate escalation mechanisms to ensure timely resolution
  • Collaborate with cross-functional teams to ensure stability and efficiency of automation workflows

Skill Requirements

  • Hands-on experience with Chef (configuration management and troubleshooting)
  • Strong understanding of provisioning workflows:
    • VPCx, OPCx, DB platforms
  • Good knowledge of Linux and Windows server environments
  • Familiarity with cloud platforms:
    • AWS and/or Azure
  • Experience with Jenkins and pipeline troubleshooting
  • Exposure to workflow orchestration tools such as Harmonize / CloudX
  • Strong troubleshooting, analytical, and problem-solving skills

Ability to work effectively in a production support environment

Other Requirements

  • ServiceNow (Incident & iTask management)
  • JIRA (Issue tracking and escalation)
  • Jenkins (CI/CD pipeline troubleshooting)
  • Chef (Configuration management)
  • Cloud Platforms: AWS / Azure
  • Workflow Tools: Harmonize / CloudX

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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