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HCLTech

Sr Subject Matter Expert (Support&Ops)

Pune · Staff/Principal

Older listing - lower visibility likelyVerified listingPosted 42d ago

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64Skills
97Experience

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Skills required

11 listed
CI/CDRelease EngineeringPower BIDefect TrackingAWS Identity And Access Management (IAM)Pluggable Authentication Module (PAM)Security Information And Event Management (SIEM)Splunk+3 more
CI/CDRelease EngineeringPower BIDefect TrackingAWS Identity And Access Management (IAM)

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Job description

Job Summary

Years of Experience

  • 10+ years of experience in DevOps, DevSecOps, platform engineering, CI/CD automation, and cloud-native application delivery.

General Description

  • Serve as DevSecOps SME supporting Jefferies custom security and identity applications, developer workflows, CI/CD platforms, release engineering, and security automation. 
  • Integrate security controls into software-delivery pipelines while improving platform stability, developer experience, deployment reliability, and operational efficiency. 
  • Collaborate with AppSec, IAM/PAM, SIEM, cloud, engineering, and application teams to deliver secure and scalable automation patterns. 

 

 

Key Responsibilities

Years of Experience

  • 10+ years of experience in DevOps, DevSecOps, platform engineering, CI/CD automation, and cloud-native application delivery.

General Description

  • Serve as DevSecOps SME supporting Jefferies custom security and identity applications, developer workflows, CI/CD platforms, release engineering, and security automation. 
  • Integrate security controls into software-delivery pipelines while improving platform stability, developer experience, deployment reliability, and operational efficiency. 
  • Collaborate with AppSec, IAM/PAM, SIEM, cloud, engineering, and application teams to deliver secure and scalable automation patterns. 

 

 

Skill Requirements

Technical Requirements

  • Good understanding of network-security concepts, firewalls, proxies, remote access, network telemetry, SIEM/Splunk, security monitoring, and incident-management workflows. 
  • Experience creating BRDs, FRDs, user stories, acceptance criteria, use cases, process flows, RACI, gap analyses, and requirement-traceability matrices. 
  • Experience gathering requirements for dashboards, reports, log-source onboarding, alerts, data-source health, operational metrics, and service KPIs. 
  • Experience using ServiceNow, Jira, Confluence, Power BI, Excel, and process-mapping tools. 
  • Ability to analyze ticket volumes, backlog aging, demand patterns, SLA/KPI performance, and operational trends. 
  • Ability to coordinate UAT, test-case review, defect tracking, stakeholder sign-off, release readiness, and implementation support. 
  • Understanding of incident, request, change, problem, knowledge, and service-level management processes. 
  • Ability to classify work into run, change, enhancement, project, transformation, automation, and BOT-transfer categories. 
  • Experience facilitating workshops, KT sessions, requirements walkthroughs, action tracking, and governance meetings. 
  • The role is functional and coordination focused; hands-on network or Splunk engineering is not expected unless explicitly agreed. 
  •  

Soft Skills

  • Excellent communication and presentation skills.
  • Strong problem-solving and critical thinking skills.
  • Exceptional project management and organizational abilities.
  • Team collaboration and leadership skills.
  • Client-focused approach with a commitment to delivering exceptional customer service.

Certifications (Good to have)

Good to have relevant certificates like (any of the below):

  • CBAP/CCBA, PMI-PBA, Scrum Master, ITIL, or equivalent certification is preferred. 
  • Security+, Splunk fundamentals, or network-security certification is good to have. 

 

Educational Qualifications

  • University degree
  • Bachelor’s degree in computer science/ IT or any relevant fields.

 

Other Requirements

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Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

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Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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