ASAI job platform logo
  1. Home
  2. /Jobs
  3. /Subject Matter Expert (Support&Ops)
HC
HCLTech

Subject Matter Expert (Support&Ops)

Gautam Buddha Nagar · Mid Level

Older listing - lower visibility likelyVerified listingPosted 35d ago

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

What we know about this role

Hiring pulse

HIGH

Our tracked job listings for HCLTech show strong recent activity.

Apply window

First 72 hours

Window passed - posted 35d ago

Early applicants get seen before the pile builds.

Not a repost

The first time we've seen this listing - it hasn't been closed and reopened.

Skills required

9 listed
Endpoint SecurityMalware AnalysisServer AdministrationEndpoint ManagementFalcon (TII Language Model)USBIndicators (Measuring Device)Application Programming Interface (API)+1 more
Endpoint SecurityMalware AnalysisServer AdministrationEndpoint ManagementFalcon (TII Language Model)

You almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.

Job description

Job Summary

Role Summary

The CrowdStrike Falcon L3 Engineer is responsible for advanced administration, engineering, troubleshooting, threat hunting, incident response, and operational support of the CrowdStrike Falcon platform. The role serves as the highest technical escalation point for endpoint security incidents, platform optimization, integrations, and security investigations.

Key Responsibilities

Platform Administration

  • Manage and administer the CrowdStrike Falcon platform.
  • Configure and maintain prevention policies, detection policies, firewall management, USB device control, and sensor deployment.
  • Perform health checks and platform optimization activities.
  • Manage Falcon modules including:
    • Falcon Prevent
    • Falcon Insight
    • Falcon Discover
    • Falcon Device Control
    • Falcon Firewall Management
    • Falcon Identity Protection
    • Falcon Spotlight

Incident Response & Threat Hunting

  • Lead investigation of advanced malware, ransomware, phishing, and endpoint compromise incidents.
  • Perform root cause analysis of security events.
  • Conduct proactive threat hunting using Falcon Real-Time Response (RTR).
  • Analyze Indicators of Compromise (IOC) and Indicators of Attack (IOA).
  • Support containment, eradication, and recovery activities.

Engineering & Automation

  • Design security use cases and detection rules.
  • Develop automation using Falcon APIs.
  • Integrate CrowdStrike with:
    • Microsoft Sentinel
    • Splunk
    • QRadar
    • ServiceNow
    • SOAR platforms
  • Create custom dashboards, reporting, and alerting mechanisms.

Advanced Troubleshooting

  • Act as L3 escalation point for CrowdStrike platform issues.
  • Troubleshoot sensor installation and upgrade failures.
  • Resolve endpoint communication and performance issues.
  • Support large-scale deployment and migration initiatives.

Security Governance & Compliance

  • Support security audits and compliance requirements.
  • Generate vulnerability and threat exposure reports.
  • Implement security best practices and hardening recommendations.
  • Participate in security reviews and risk assessments.

Technical Skills Required

Mandatory

  • CrowdStrike Falcon Administration
  • Falcon RTR (Real-Time Response)
  • EDR/XDR Operations
  • Threat Hunting
  • Endpoint Security
  • Incident Response
  • Malware Analysis
  • IOC/IOA Investigation
  • Windows Server Administration
  • Windows 10/11 Endpoint Management

Key Responsibilities

Role Summary

The CrowdStrike Falcon L3 Engineer is responsible for advanced administration, engineering, troubleshooting, threat hunting, incident response, and operational support of the CrowdStrike Falcon platform. The role serves as the highest technical escalation point for endpoint security incidents, platform optimization, integrations, and security investigations.

Key Responsibilities

Platform Administration

  • Manage and administer the CrowdStrike Falcon platform.
  • Configure and maintain prevention policies, detection policies, firewall management, USB device control, and sensor deployment.
  • Perform health checks and platform optimization activities.
  • Manage Falcon modules including:
    • Falcon Prevent
    • Falcon Insight
    • Falcon Discover
    • Falcon Device Control
    • Falcon Firewall Management
    • Falcon Identity Protection
    • Falcon Spotlight

Incident Response & Threat Hunting

  • Lead investigation of advanced malware, ransomware, phishing, and endpoint compromise incidents.
  • Perform root cause analysis of security events.
  • Conduct proactive threat hunting using Falcon Real-Time Response (RTR).
  • Analyze Indicators of Compromise (IOC) and Indicators of Attack (IOA).
  • Support containment, eradication, and recovery activities.

Engineering & Automation

  • Design security use cases and detection rules.
  • Develop automation using Falcon APIs.
  • Integrate CrowdStrike with:
    • Microsoft Sentinel
    • Splunk
    • QRadar
    • ServiceNow
    • SOAR platforms
  • Create custom dashboards, reporting, and alerting mechanisms.

Advanced Troubleshooting

  • Act as L3 escalation point for CrowdStrike platform issues.
  • Troubleshoot sensor installation and upgrade failures.
  • Resolve endpoint communication and performance issues.
  • Support large-scale deployment and migration initiatives.

Security Governance & Compliance

  • Support security audits and compliance requirements.
  • Generate vulnerability and threat exposure reports.
  • Implement security best practices and hardening recommendations.
  • Participate in security reviews and risk assessments.

Technical Skills Required

Mandatory

  • CrowdStrike Falcon Administration
  • Falcon RTR (Real-Time Response)
  • EDR/XDR Operations
  • Threat Hunting
  • Endpoint Security
  • Incident Response
  • Malware Analysis
  • IOC/IOA Investigation
  • Windows Server Administration
  • Windows 10/11 Endpoint Management

Skill Requirements

Role Summary

The CrowdStrike Falcon L3 Engineer is responsible for advanced administration, engineering, troubleshooting, threat hunting, incident response, and operational support of the CrowdStrike Falcon platform. The role serves as the highest technical escalation point for endpoint security incidents, platform optimization, integrations, and security investigations.

Key Responsibilities

Platform Administration

  • Manage and administer the CrowdStrike Falcon platform.
  • Configure and maintain prevention policies, detection policies, firewall management, USB device control, and sensor deployment.
  • Perform health checks and platform optimization activities.
  • Manage Falcon modules including:
    • Falcon Prevent
    • Falcon Insight
    • Falcon Discover
    • Falcon Device Control
    • Falcon Firewall Management
    • Falcon Identity Protection
    • Falcon Spotlight

Incident Response & Threat Hunting

  • Lead investigation of advanced malware, ransomware, phishing, and endpoint compromise incidents.
  • Perform root cause analysis of security events.
  • Conduct proactive threat hunting using Falcon Real-Time Response (RTR).
  • Analyze Indicators of Compromise (IOC) and Indicators of Attack (IOA).
  • Support containment, eradication, and recovery activities.

Engineering & Automation

  • Design security use cases and detection rules.
  • Develop automation using Falcon APIs.
  • Integrate CrowdStrike with:
    • Microsoft Sentinel
    • Splunk
    • QRadar
    • ServiceNow
    • SOAR platforms
  • Create custom dashboards, reporting, and alerting mechanisms.

Advanced Troubleshooting

  • Act as L3 escalation point for CrowdStrike platform issues.
  • Troubleshoot sensor installation and upgrade failures.
  • Resolve endpoint communication and performance issues.
  • Support large-scale deployment and migration initiatives.

Security Governance & Compliance

  • Support security audits and compliance requirements.
  • Generate vulnerability and threat exposure reports.
  • Implement security best practices and hardening recommendations.
  • Participate in security reviews and risk assessments.

Technical Skills Required

Mandatory

  • CrowdStrike Falcon Administration
  • Falcon RTR (Real-Time Response)
  • EDR/XDR Operations
  • Threat Hunting
  • Endpoint Security
  • Incident Response
  • Malware Analysis
  • IOC/IOA Investigation
  • Windows Server Administration
  • Windows 10/11 Endpoint Management

Other Requirements

Role Summary

The CrowdStrike Falcon L3 Engineer is responsible for advanced administration, engineering, troubleshooting, threat hunting, incident response, and operational support of the CrowdStrike Falcon platform. The role serves as the highest technical escalation point for endpoint security incidents, platform optimization, integrations, and security investigations.

Key Responsibilities

Platform Administration

  • Manage and administer the CrowdStrike Falcon platform.
  • Configure and maintain prevention policies, detection policies, firewall management, USB device control, and sensor deployment.
  • Perform health checks and platform optimization activities.
  • Manage Falcon modules including:
    • Falcon Prevent
    • Falcon Insight
    • Falcon Discover
    • Falcon Device Control
    • Falcon Firewall Management
    • Falcon Identity Protection
    • Falcon Spotlight

Incident Response & Threat Hunting

  • Lead investigation of advanced malware, ransomware, phishing, and endpoint compromise incidents.
  • Perform root cause analysis of security events.
  • Conduct proactive threat hunting using Falcon Real-Time Response (RTR).
  • Analyze Indicators of Compromise (IOC) and Indicators of Attack (IOA).
  • Support containment, eradication, and recovery activities.

Engineering & Automation

  • Design security use cases and detection rules.
  • Develop automation using Falcon APIs.
  • Integrate CrowdStrike with:
    • Microsoft Sentinel
    • Splunk
    • QRadar
    • ServiceNow
    • SOAR platforms
  • Create custom dashboards, reporting, and alerting mechanisms.

Advanced Troubleshooting

  • Act as L3 escalation point for CrowdStrike platform issues.
  • Troubleshoot sensor installation and upgrade failures.
  • Resolve endpoint communication and performance issues.
  • Support large-scale deployment and migration initiatives.

Security Governance & Compliance

  • Support security audits and compliance requirements.
  • Generate vulnerability and threat exposure reports.
  • Implement security best practices and hardening recommendations.
  • Participate in security reviews and risk assessments.

Technical Skills Required

Mandatory

  • CrowdStrike Falcon Administration
  • Falcon RTR (Real-Time Response)
  • EDR/XDR Operations
  • Threat Hunting
  • Endpoint Security
  • Incident Response
  • Malware Analysis
  • IOC/IOA Investigation
  • Windows Server Administration
  • Windows 10/11 Endpoint Management

Tools to land this role

Premium

Your match score, skill map and tracker stay free.

Ground Reality

Premium
Spot the dealbreakers in this 1080-word post before you apply

Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.

Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.

Insider Path

Premium
Find someone who can refer you here

We help you find people there who worked or studied where you did, and draft your first message and follow-up.

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

Keep browsing

All open roles at HCLTech

Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

ASAI job platform logo

A job platform finally, balanced in your favour.

Jobs by CityJobs by CompanyGuidesPricingHow We VerifyAboutPrivacy PolicyTerms of ServiceDaily jobs on WhatsApp

Built in India 🇮🇳

© 2026 ASAI. All rights reserved.