HC

HCLTech

Subject Matter Expert (Support&Ops)

Gautam Buddha Nagar · Mid Level

Recently posted - highest visibilityVerified listingPosted 2d ago

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Skills required

12 listed

CI/CDLinux AdministrationBusiness ContinuityAWS Identity And Access Management (IAM)Amazon Virtual Private Cloud (VPC)Amazon Web ServicesPython (Programming Language)Terraform+4 more

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Job description

Job Summary

Provide hands-on AWS cloud operations, support and implementation across migration waves, landing zone, workloads, monitoring and hypercare. L2 focuses on execution and ticket handling; L3 owns complex troubleshooting, technical guidance and operational readiness.

Key Responsibilities

Provision, configure and support AWS resources across EC2, S3, EBS, ELB, IAM, VPC, CloudWatch, backup, monitoring and security services.
Support migration waves through server pre-checks, launch preparation, cutover activities, validation and hypercare issue remediation.
Perform Windows/Linux administration, server troubleshooting, patching coordination, capacity checks and incident resolution.
Use monitoring tools and AWS consoles/CLI to investigate alarms, application availability, performance and operational issues.
Document changes, operational steps, known errors and shift handover notes.
For L3: lead technical triage for complex incidents, mentor L2 engineers, review implementation steps and coordinate with architects/SMEs.
For L3: support business continuity, DR, capacity and service improvement activities.

Skill Requirements

AWS operations knowledge across compute, storage, networking, IAM, monitoring and backup.
Windows or Linux administration skills, including logs, services, disk, network and process troubleshooting.
Understanding of incident, change, problem and request management processes.
Ability to follow runbooks, document evidence and communicate clearly with stakeholders.
Basic scripting in Shell/PowerShell/Python; L3 should be able to automate repeatable checks.
Awareness of Terraform/CloudFormation and migration tools such as MGN/CMF depending on workload type.

Other Requirements

AWS Cloud Practitioner/Solutions Architect Associate/SysOps certification.
Experience with CloudWatch, Grafana, Prometheus, ServiceNow/Jira and backup/DR tooling.

Exposure to EKS/ECS, Docker, CI/CD or DevOps pipelines

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsApp Join Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.