Job description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Senior Infrastructure Engineer will be responsible for implementing, administering, and supporting enterprise compute, virtualization, backup, and storage platforms.

The ideal candidate must have strong hands-on experience with Dell PowerEdge hardware, VMware vSphere 8.x, Dell Avamar, Veeam, and Dell Data Domain in complex, mission-critical environments.

This role is focused on implementation, operations, troubleshooting, upgrades, and lifecycle management of infrastructure systems.

Essential Duties and Responsibilities

Implement and support Dell PowerEdge server infrastructure.
Deploy, configure, and administer VMware vSphere 8.x environments including ESXi, vCenter, HA, DRS, and lifecycle updates.
Implement and maintain backup solutions using Dell Avamar, Veeam, and Data Domain.
Configure and manage Data Domain systems including MTrees, replication, retention policies, garbage collection, and capacity monitoring.
Perform server builds, hypervisor installations, patching, and firmware upgrades.
Troubleshoot complex hardware, virtualization, storage, and backup issues.
Execute disaster recovery procedures and backup restoration activities.
Implement backup policies and validate successful backup and restore operations.
Maintain Windows Server environments (on-premises and hybrid integration).
Apply security patches, hardening standards, and vulnerability remediation.
Maintain operational documentation and update configuration records.
Coordinate with vendors (Dell, VMware, Veeam) for support and escalations.
Participate in On-Call support rotation for critical infrastructure system.
Others duties as assigned

#LI-Hybrid #LI-SM

Education

Bachelor's Degree Computer Science required or Bachelor's Degree Information System required

Work Experience

Minimum 5 years in the infrastructure Engineering and administering. Managing VMware/EMC Avamar/Data Domain products. required
Prior experience on the follwowing
Experience on VMware vSphere 8.x (ESXi, vCenter, HA, DRS, vMotion).
Candidate must have experience in administering VMWare vSphere 8.x environments
Experience installing, configuring, and maintaining Dell PowerEdge servers.
Experience implementing and managing Avamar, Veeam, and Data Domain backup environments.
Understanding of backup scheduling, retention, replication, and recovery procedures.
Knowledge of SAN/NAS storage concepts (iSCSI, FC, NFS).
Experience with Windows Server 2016/2019/2022/2025 administration.
Basic scripting skills (PowerCLI or similar) for automation tasks.
Solid understanding of enterprise networking fundamentals.

Preferred Knowledge, Skills and Abilities

Comply with all relevant SOPs as per Company policy as they are related to the position covered by this Job Descriptions
Comply with the company’s safety and quality policies

Physical and Travel Requirements

15% travel, including global travel
Occasional on-call work required
Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.
Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

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