Bengaluru · Mid Level
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1. Automation Engineering (UI / API / Batch) - 60%
Develop and maintain automated tests for web UI and services across policy, billing, and claims applications using established frameworks and patterns
Implement automated checks for common insurance workflows (quote, bind, issue, endorsement, payment posting, FNOL creation) with reliable assertions and error handling
Create reusable test utilities (test data builders, page objects, API clients, helpers) to reduce duplication and improve suite maintainability
Execute and troubleshoot automation runs locally and in test environments; identify root causes of failures (test vs. environment vs. defect)
Insurance Domain Validation
Execute end-to-end validation of core P&C workflows:
Policy lifecycle: quote → bind → issue → endorsement → renewal → cancellation
Claims lifecycle: FNOL → adjudication → settlement
Billing: invoicing, payments, refunds, reconciliation basics
Validate rating outcomes and underwriting/rules behavior using provided scenarios; flag discrepancies with clear reproduction steps
Verify basic regulatory/compliance-related behaviors as documented (required fields, notices, effective dates, audit trails)
Test Strategy & Execution
Identify repeatable manual test cases suitable for automation (high-volume, high-risk, regression-prone) and propose additions to the suite
Build and expand regression coverage for core transactions and critical integrations
Support SIT/UAT by executing test runs, capturing evidence, and assisting with triage and retesting
Data & Integration Testing
Perform backend validation using SQL to confirm policy/claim/billing records, balances, and status transitions
Support migration/conversion testing by reconciling record counts, key fields, and calculated values between legacy and target systems
Validate integrations with third parties (payment gateways, document systems, external data providers) using test cases and logs
API & Services Testing
Execute and automate REST/SOAP validations using tools such as Postman and/or basic scripts in REST Assured/Karate (as applicable)
Validate request/response payloads, status codes, business error messages, and basic authentication flows
2. CI/CD & DevOps Integration - 30%
Run automation suites from CI pipelines (Azure DevOps/Jenkins) and support maintenance of pipeline test steps under guidance
Publish results (reports, logs, evidence) and communicate run status to the team
Defect Management & Collaboration
Log defects with strong reproduction steps and insurance context (LOB, state, effective date, coverage, limits, rating variables)
Collaborate with BAs/SMEs/developers to clarify expected behavior and confirm fixes through retest
3. Teamwork & Collaboration - 10%
Collaborate with co-workers and supervisors to meet client needs and contribute to achievement of internal team goals.
Look for opportunities to improve processes to better support clients and build knowledge and expertise in underwriting.
Foster a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations.
Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.
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