SAP S/4HANA Procurement / MM Functional Engineer AMS

SAP S4HANA VIM Functional Engineer 

Location: Bangalore 

Grade: H16 

Signify is amid the design, build and deployment of a global greenfield S/4HANA solution. To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization. 

The SAP S4HANA VIM Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing OpenText Vendor Invoice Management (VIM) and Invoice Capture Center (ICC/IES) solutions in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, Accounts Payable, Procurement, partners, and cross-functional teams to ensure stable, compliant, and efficient procure-to-pay and invoice processing operations. The role focuses on functional support, exception resolution, OCR optimization, system stability, and operational effectiveness. 

Key Areas of Responsibility 

• Support Accounts Payable and Finance Business Process Owners, key users, and project teams in maintaining OpenText VIM solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level. 

• Provide functional support across core VIM components including Document Processing (DP) workplace, VIM Analytics, OCR/IES recognition, approval workflows, and exception handling (e.g., PO block, price/quantity variance, missing PO). 

• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution, and root cause analysis in line with agreed service levels. 

• Conduct OCR/IES recognition tuning, field extraction optimization, and rules engine updates to improve automated first-pass invoice processing rates. 

• Conduct impact analysis and testing to support quality delivery of changes, VIM patch updates, and system enhancements. 

• Support Procure-to-Pay (P2P) processes with strong integration across Accounts Payable (FI-AP), Purchasing (MM), and Logistics Invoice Verification (MM-LIV). 

• Monitor system performance, operational issues, workflow bottlenecks, and user feedback to ensure stable and efficient day-to-day invoice processing operations. 

• Support critical business operations including month-end payment runs, invoice posting deadlines, and vendor query resolution, ensuring continuity and timely issue resolution. 

• Provide user support, functional guidance, and knowledge sharing to enable consistent adoption and operational effectiveness. 

Critical Experiences and Skills 

• Bachelor’s or Master’s degree preferably in Engineering, Information Technology, Finance, or a related field.  

• Hands-on experience in configuring and supporting OpenText VIM, DP document types, indexing screens, process types, exception rules, approval hierarchies, and OCR/IES recognition engines integrated with SAP S/4HANA environment. 

• Strong functional knowledge of Procure-to-Pay (P2P), Accounts Payable (FI-AP), and Logistics Invoice Verification (MM-LIV) processes. 

• Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration. 

• Experience in system enhancements, incident resolution, problem management, testing, and delivery of supportable business solutions. 

• Experience supporting business-critical Accounts Payable operations. 

• Good understanding of integration points with SAP S/4HANA and ECC modules (FI, MM, SRM). 

• Strong analytical, debugging, problem-solving, and communication skills. 

• Ability to work effectively in a global, complex, and highly integrated business environment.  

Nice to Have 

• Experience with OpenText Information Extraction Service (IES) cloud migration and S/4HANA VIM Fiori apps. 

• Working knowledge of SAP Ariba or external vendor portal integrations with OpenText VIM. 

• OpenText VIM, SAP FI, or SAP MM certification. 

• Experience handling OpenText software upgrades, patches, or component updates. 

Good to Have 

• Exposure to automated e-invoicing frameworks and regional tax compliance rules (e.g., Peppol, e-reporting). 

• Experience using ITIL-aligned support tools such as ServiceNow, Jira, and Confluence.  

• Exposure to ABAP debugging for VIM user exits, BAdIs, or custom workflow agents. 

• Experience working with global templates and standardized business processes.  

Grading Differentiators 

• Good knowledge of OpenText VIM processes, OCR tuning, SAP Accounts Payable, and incident management practices. 

• Operates independently within assigned functional scope and delivers with limited supervision. 

• Able to resolve moderately complex functional and workflow issues across integrated SAP P2P processes. 

• Contributes effectively to support, enhancement, automation, and continuous improvement initiatives.